They never cleaned my toilet. I paid a resort fee and expected more. I day they didnt even make the bed. Hotel staff were pleasant and this hotel was in a great location.
Lisa
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Lenny
カップルで旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and staff
Lenny
2024 年 5 月に 1 泊滞在
4/10 (不満)
Nicole
家族旅行
2024 年 5 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Dated hotel. Booking said breakfast and a restaurant were available and neither were. The location is great but there are other hotels right there that we’ll try next time.
Nicole
2024 年 4 月に 1 泊滞在
8/10 (良い)
Natacha
2024 年 4 月 30 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Let me preface by saying that the staff that I dealt with during my actual weekend stay were wonderful. However, today I noticed a double charge on my bank account. I called my bank who told to contact the hotel directly. This was the most aggressive and nasty customer service I’ve ever encountered from any one at any level from any business!! A man who CSA is his Michael, referred to himself as a manager spoke to me in the rudest manner and proceeded to tell me that no one else can assist me but him and that he’s not giving me his last name. That I will just need to wait and deal with this with my bank. He told me that it’s not his problem or issue. After pushing and ask to speak with a decent human being, he gave me the full name of a manager who was due in the next shift. Meanwhile he was still Michael with no last name.
I intend to personally name Michael in every review, whic by the way I never take the time to complete. I intend to warn everyone I know who frequent Newport,RI to never stay at the Newport Harbor Hotel!!! I intend to reach the helm of this establishment in effort to let them know they need to either replace Michael or keep in a back closet. During all his rudeness he told me that he didn’t have time to deal with me because he had customers in front of him!!! Lucky them!
Natacha
2024 年 4 月に 1 泊滞在
8/10 (良い)
Christopher
グループ旅行
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very enjoyable stay. It’s nothing too fancy but very convenient, clean and comfortable.
Christopher
2024 年 4 月に 1 泊滞在
8/10 (良い)
Andrea
家族旅行
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
If location is all you’re after then this is it, you can’t beat it.
Friendly staff, clean room.
Very outdated for the cost, pretty sure the walls are made out of tissue paper for how much noise you hear from the hallway and surrounding rooms.
Andrea
2024 年 4 月に 1 泊滞在
8/10 (良い)
Ian
家族旅行
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good property and location. Did not like the pool.