Find Family Hotels in New Paltz, NY

"When I returned to my room, it was 80 degrees even though the thermostat was set to 68. I went to the front desk and they sent maintenance. Maintenance told me there wasn't anything they could do because the air conditioning isn't working. He even showed me another room to show that it would be just as hot. Nobody should have to be stuck in a room this hot, especially when they're paying for the room and a ridiculous $600 dollar deposit on top of it. It's not even that the a/c doesn't work; they just don't have it on and refuse to turn it on. The staff didn’t offer any remedy, or do anything to help. They just simply handled it with a “There’s nothing we can do.” I stay here whenever I visit my brother, but from now on, I’ll be staying somewhere else. "

"There was a decent assortment of breakfast items including 3 hot breakfast items, bagels, oatmeal, fresh fruit etc."

"The suite was spacious and TV swiveled so it could be watched from the couch/kitchen or from the bed. Shower didn’t wasn’t fully enclosed which seems like a poor design. Breakfast was good though I’ve had better eggs at other Marriott Residence locations. Overall a great spot and parking lot felt safe "

"Clean, updated room. Comfortable and quiet setting. A good value. We will stay again."

"Did not have breakfast. Special shoutout to James D. for his service, hospitality, guidance, friendliness and making our stay a wonderful one."

"The breakfast menu can improve when people stay more than one night. Room space is good."

"Room was clean, simple, and quiet. Efficient check--in and check-out. Continental breakfast was a cut above the usual, with good-quality pastries and plenty of options. I would have liked an easy chair and reading lamp in my room, but otherwise it was a nice place to stay - a beautiful historic property. Will try the tavern next time."

"The breakfast menu was fresh and the coffee at all times was a nice perk. The staff at checkout was rude and even though we had asked for adjoining rooms, we were not provided that at check in. We were instead given rooms on opposite floors. There was something spilled on the side table and something on the bottom of the bathroom door. "

"Staff was very nice . Gave us water bottles , and i loved that they didn’t come knocking on the door as soon as it was checkout time"