「I have no complaints from my stay at Sonesta Hotel. Security and safety were good for the downtown area. I have one suggestion, if there’s a group (convention/event) allow other guests to have late check-out without a fee being charged.」
「The only thing I regret is that there is no refrigerator in the room, but everything else is great. If you're okay with a light dinner, they offer a complimentary food with wine and hors d'oeuvres. It saved me a lot of money.」
「We saw a concert at the Mann center. This hotel was close to the venue and an inexpensive uber ride. We also were able to order some late night food to our hotel. It was convenient location. There is an on site parking garage which was also a perk. The rooms were clean, comfy and quiet. I have no complaints. I would stay again. 」
"The lady of the reception was very unfriendly and impolite.
She showed no smile, and even showed her angry face to our 5 yrs old boy, who was just trying to reach the counter.
Very bad experience. Never want to see her again!
And the breakfast was terrible."