「Beautiful! The air conditioner wasn’t working in one of the rooms upon arrival but it was taken care of by the next day. Beautiful space, amazing location and excellent staff and communication. 」
「Wir hatten erneut eine wunderbare Zeit in der Villa Lorena.
Da wir schon mehrmals dort waren sind die Erwartungen hoch, denn jedesmal fanden wir eine absolut vorbildliche Betreuung vor. So auch diesmal.
Besonders hervorzuheben ist die perfekte Unterstützung des Personals vom Roomservice bis zu den Damen an der Rezeption. Naomi und ihre Kolleginnen sind absolut professionell und freundlich.」
「The hotel room was cosy and clean. We arrived earlier than check-in time, but the hotel staff kindly offered us an early check-in. I really love this hotel.」
「A lovely hotel, in a superb location in the heart of the old town. Hotel room was perfect for us, and was also very quiet - even though there are bars and restaurants very close by. Lovely and clean, and some very welcome air conditioning! We checked in late after the reception had closed, but received very clear instructions about access to the key and hotel, and all went very smoothly, I would certainly recommend. 」
「An excellent property , the first thing that hits you when you walk through the door is the fresh, clean smell , it is immaculate . The rooms are bright and have good air con , facilities , and are comfortable . The breakfast caters for everyone’s tastes and the star of the property is Samuel who serves breakfast , and attends to all your needs from recommending restaurants to booking activities and checking you out . Thank you for a wonderful stay in this amazing city . 」
