"We are truly grateful to the hotel for kindly allowing us to check in early, as one of our children was unwell upon arrival.
The room was spacious, well-equipped, and very comfortable, with excellent air conditioning.
We especially appreciated the hotel’s assistance in arranging a doctor and, subsequently, an ambulance when further medical attention became necessary.
Unfortunately, the doctor who came to the hotel was not equipped to administer injections or intravenous fluids, which our child needed. As a result, we had to seek emergency medical care.
Nevertheless, we are sincerely thankful to the female staff member who showed genuine concern and did her very best to help us during such a stressful time. Her kindness and compassion meant a great deal to our family.
Thanks to the wonderful emergency medical team and pediatric staff in Milan, our child received the necessary treatment, and we were fortunately able to return to Japan as scheduled.
As for the location, the hotel is slightly tucked away from the main street, but it is only about a three-minute walk from Milan Central Station and the bus stops for Malpensa Airport, making it very convenient.
Despite the unexpected medical emergency, we will always remember the kindness and support we received during our stay. Thank you very much."
予定の変更があっても安心キャンセル料無料のホテルを予約
理想の宿を見つけよう世界中の約 100 万軒の宿泊施設から検索
