ミッドバレー ホテル

「The front desk attendant was wonderful. So helpful, polite, and nice. However, the pool and hot tub were disgusting. There was half-eaten food and trash just hanging out all over the perimeter of the hot tub. The pool and hot tub were the main reason I booked this property, and didn't get to use it due to its condition.」

「Very spacious room in a beautiful location. Breakfast was very good! 」

「Very clean. Convenient location. 」

「Started with a tv that didn’t work, no towels, unclean including a big stain on the bedding. The shower didn’t drain and filled up to my knee which was revolting. I was completely disgusted. Told the staff over and over of our concerns and they could have cared less. They didn’t take a dime off the overpriced room either. Everywhere else was booked or I would have left. Absolutely vile. Will never ever stay in one of these properties again.」

「今回このホテルには非常に感謝しています。私がチェックアウトの際にデポジットの返金を受け取るのを忘れていてそのまま受け取らずに私はそこを去ってしまいました。 ですがその後にデポジットを預けていたことを思い出しかなり時間が経ってしまったにも関わらず預かっていてくれて返金もしてくれました。」

「Clean room and property.」

「It's been renovated but not very well. Had leaky shower. No ice machine. No room service.」

「Kitchen was great. Breakfast was good! Only issue was I paid in full over 4 months ago for my stay but on my second day there I was charged a random $500 charge again on my card. The staff working when I noticed it was great and said he refunded it however there is no explanation as to why it happened. I am still waiting for the refund to process to my credit card.」

「禁煙ルームなのにタバコの臭いが酷い チェックインの時、タバコを部屋で吸ったら ペナルティがあると言われ、デポジットまで 取られたのに部屋に入ったら、タバコ臭くて 居られないほどだった。 当然、部屋は変更してもらったが、 そのまま我慢して泊まったら、 あなた喫煙しましたね、とか言われ デポジットを没収されていたかもしれないと 思ったら、結構、危うい感じでした。 また、チェックインの際の女性は、 チェックインの際、私用の電話をしながら 手続きをしたりとメチャクチャでした。 そこそこの金額を払っているので、 最低限のマナーは守って欲しい。 」

「The room was clean and well set up.」

「とても広い部屋でくつろげる」

「No breakfast, closed pool and hot tub. However, our room was clean and comfortable, and the most of the staff (one gentleman at the counter was rude.) was amazing and helpful! 」

「Esther was fabulous. I likes the ski posters highlighting the father and probably uncles of the owner and their accomplishments. I loved the rooms. The washer/dryer in one frustrated me. I should have googled directions. I appreciated having them available for use. I loved the excellent ingredients used in the food. I liked so many available snacks. I loved the interaction I had with Esther. But for the most part she gave us our privacy and I appreciated that.」

「1. Everything was fine. Housekeeping were awesome. However I have some issues with the billing: 2. Why were Thursday/Friday bill higher ($653/ $695) than Saturday($219)? 3. Why are the two rooms rates different on Thursday/Friday ($653/ $695 ) but rated same on Saturday ($219) 4. Why did we have to pay the deposit ($200) twice? First on Thursday and again on Saturday? I thought the first $200 should have been rolled over to Saturday when we rebooked the rooms for Saturday Are you going...