メルバ ホテル

"スタッフの対応　丁寧に対応してもらえた。 "

"清潔感あり、部屋も広い。朝食が豊富で美味しい。"

"結構綺麗で接客も良いと思います。毎日ベッドメイキングとゴミ箱の交換はしてくれますがタオルやシャンプーは変えてくれません"

"応対もサービスも良かった"

"The room was relatively spacious for the price, but it was not clean at all. After checking out, I noticed an additional charge of $99.50, which I had not been informed of at any point, including during checkout. When I inquired about it, I was told that the charge was for assistance provided after 10 p.m. because I had left the key card inside the room. However, I was never told at the time that such a high fee would be incurred, so I was very surprised. Since I hadn’t lost the key card but had simply left it inside the room, I felt the charge was unreasonably high. When my key was being handled, I saw that another guest had also left their key inside the room. If they charge nearly $100 to every guest in that situation, it feels excessive and unfair. Although the place advertised 24-hour check-in, additional late-night assistance often incurs high fees, so guests should be aware of that."

"In the heart of the city, it was a great location."