ピナグサマ ホテル

「問題ない」

「Good luck getting ahold of anyone if you’re not physically there. Messages went ignored. Absolutely terrible customer service, with so many options out there I would definitely stay away from this one. 」

「We had a balcony with a great view of the canal!」

「We were happy that the host is accommodating in allowing us to check in early 11am so we can leave our luggages. She said the room is vacant and ready. But to our surprise, it is not clean and the trash, dirty dishes, left over moldy food on the table seemed to be there for weeks already. No electricity, so lights and aircon not working. She wants us to wait to get it cleaned. But 2 hrs before 3 pm check in, no one is cleaning. We don’t want to stay in this same room for who knows what germs are...

「入口の雰囲気最悪。客を見ずに携帯電話を見ていて最悪。あれは、別の会社なのかな。ホテルのスタッフは漢字良かったです。」

「This Cozi property was perfectly situated a couple minutes walk away from the Venice Mall. Not too far from the airport but far enough away to not be near a congested area. Beautifully situated with many shops and necessities nearby. The room was excellent for the value and the views from there were amazing!!!! I will definitely be returning and hope to get the same unit again! Thank you Cozi!!」

「The host never responded to me, I had some difficulties checking in because she never communicated to me how to check in. While being in the room, I could smell the room not being cleaned, and I ended up being right when I opened the fridge(not working) with a live roach. Not only that, the bathroom has a smell that I couldn’t describe, I have sensitive smell that I could smell when it’s jot maintain cleaned. It was really upsetting and very uncomfortable staying there and while I was staying...

「unit number is 18e. WiFi password is wrong. you need to confirm.」

「Expectations vs. reality. I saw this apartment's pictures online and it shows very clean and nice but inside it looks old.」

「Hard to reach site manager at check in.」

「空港から近く便利だった。スパのマッサージも最高だった。」

「A fast, In-N-Out hotel with the basic restaurant for food and drink.」

「スタッフの方々には丁寧に対応していただきました。楽しい時間を過ごしました、ありがとうございました。」

「The staff were nice and polite. My main concern was the safety. There were no double locks. I didn't feel safe as a solo traveler. I left right away. I told the receptionist my concern but not even an apology was offered.」