Find Family Hotels in Malvern

"I have booked two rooms for a friend and family member who visited us here in Bromsgrove. The party was very happy with their stay at the Bromsgrove Spa Hotel, the rooms were spacious, staff have been very friendly and they had a wonderful time. They did not like the smell of the shower gel in the bathroom. Suggestion: It would have been better if I had a choice at the time of booking to book a room with a shower as they both had a bath which made it difficult to climb in and out of the bath"

"Beautiful historic hotel perfectly located near lovely promenade, shops and restaurants. I had a very large room overlooking the park. Very quiet."

"claasic"

"Loved the ambience, the building and the beautiful garden. The staff were very friendly and highly professional. Nothing not to like!!!!!!!"

"A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again. "

"Excellent service. Considerate and helpful staff. "

"Chef could not handle my no salt soft diet. My wife had to forget about her low salt diet. We were disappointed with the menu, which I found impossible to read because I am red green colour blind. The hotel appeared to not understand what is colour blindness. We shall book again as we have done before. But we will not eat in the evening. This is the second time that we have had issues with the food. "

"From the moment we arrived we received a warm and friendly welcome. We did the pre-checkin so had the key immediately and went to the room. It was a standard room, not big but sufficient in size. Good facilities in the room, tea/coffee making, biscuits too. There was a hairdryer, an iron and ironing board in the room too. Bathroom had small amount of soaps to use. I used the small gym on site too which was quite nice with all the essential equipment and items free for residents to use 24/7. The self serve buffet breakfast was very nice. Bread, pastries,cold meats, cereals, cooked food and juices. All very nice. Soya milk was made available on request. Some really small points - lightning in the room (132) could be a little better especially around the wardrobe, and I didn't consider the bed to be super luxurious. It wasn't terrible but maybe time for a replacement. And, perhaps have soya milk readily available to all at breakfast. The most positive point was the service, all the staff we met were really friendly and made our stay at the Southcrest a really nice one. "