メゾヌーヴ ホテル

「人が優しかった」

「普通です」

「駅からも近く、徒歩圏内にショッピングモール・多数のレストランが有り、駐車場も無料で観光には最適です。」

「Good」

「朝食会場は大きくないので、早めに行くのが良いかもしれないです 旧市街に近いので、歩いて散策するには便利なところ」

「初めて行って玄関の鍵の番号が分からないのは当たり前で改良して欲しい点と言える。」

「I like staffs. They were helpful and kind. The building was not fancy, but clean and enough. The price was not bad, I think it is good value.」

「朝食は、ハイアットクオリティでなく残念。」

「金額を考えると良かった」

「The room was extremely stuffy when we arrived, and the windows could not be opened. To make matters worse, there was an unwashed coffee cup left by previous guests, along with used coffee pods and stains on the countertop. Clearly, the room had not been properly cleaned. The room layout was bizarre, to say the least. The toilet and shower were in separate areas, with the glass-walled shower practically in the bedroom, offering absolutely no privacy. The sink was outside the toilet area, on a...

「場所が地下鉄駅に近く便利で周囲にRestaurant も多い」

「I have stayed at hundreds of hotels over the years. Unfortunately, when problems arise, I have often experienced inappropriate or disappointing responses from hotel staff, particularly at large hotel chains. However, my experience at your hotel was completely different. When I raised concerns about the condition of my room, the staff took my complaints seriously and handled the situation with genuine care and professionalism. The manager personally came to my room, and the female staff member...

「部屋やシャワールームは清潔で不具合も無く快適に過ごせた ベット、枕、空調も快適だったし、周辺の騒音なども無かった」