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NH Madrid Balboa

3.0 star property
Step into this urban retreat where comfort meets convenience. From great eats to helpful staff, experience all you need for an unforgettable stay.

Choose dates to view prices

NH Madrid Balboa is a haven in the heart of the city, close to Paseo de la Castellana and WiZink Center. Enjoy lunch or dinner at Saona restaurant, grab a coffee at the café, explore books in the library or relax with car rentals on site and multilingual staff assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available
The current price is ￥25,566
￥28,123 total
includes taxes & fees
Jul 23 - Jul 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(20 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

8.6 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (View)

Standard Room (View) | View from room

Standard Room (View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Salamanca neighborhood, NH Madrid Balboa is connected to a shopping center. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
28006, Madrid, Madrid, Calle de Nunez de Balboa, 112

What's nearby

  • Paseo de la Castellana
    Paseo de la Castellana
    6 min walk - 0.6 km
  • Golden Mile
    5 min walk - 0.4 km
  • U.S. Embassy
    8 min walk - 0.7 km
  • ABC Serrano
    10 min walk - 0.8 km
  • El Corte Inglés
    15 min walk - 1.3 km

Getting around

  • Madrid Recoletos Station
    3 min drive
  • Nunez de Balboa Station
    6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    13 min drive

Restaurants

  • Castizo
    3 min walk
  • Surtopía
    1 min walk
  • Makan Saj Wraps
    2 min walk
  • Brunchit
    3 min walk
  • La Escalera del 34
    2 min walk

About this property

NH Madrid Balboa

  • Hotel near Paseo de la Castellana
  • Near Movistar Arena, NH Madrid Balboa provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site restaurant, Saona, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Babysitting (surcharge), luggage storage, and meeting rooms
    • Free newspapers, a TV in the lobby, and an elevator
  • Room features
  • All 122 rooms have comforts such as pillow menus, as well as perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling, and LED light bulbs
    • Eco-friendly toiletries, bidets, and tubs or showers
    • 19-inch LCD TVs with premium channels
    • Eco-friendly cleaning products, electric kettles, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 25.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Saona

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,335 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 19-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 29.96 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 to 28 per person
  • Self parking fee: EUR 25.30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 29.96 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is NH Madrid Balboa pet-friendly?

Yes, NH Madrid Balboa allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Madrid Balboa?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at NH Madrid Balboa on Jul 23, 2026 start from ￥25,566, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 25.30 per day.

What time is check-in at NH Madrid Balboa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Madrid Balboa?

Check-out is at noon.

Where is NH Madrid Balboa located?

Located in Salamanca, this hotel is within 2 mi (3 km) of Paseo de la Castellana, Bernabéu Stadium, and Gran Via. National Prado Museum and El Retiro Park are also within 3 mi (5 km). Nunez de Balboa Station is 6 minutes by foot and Avenida de America Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Madrid Balboa Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 223 out of 363 reviews
Rating 8 - Good. 98 out of 363 reviews
Rating 6 - Okay. 24 out of 363 reviews
Rating 4 - Poor. 11 out of 363 reviews
Rating 2 - Terrible. 7 out of 363 reviews

Reviews

Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless checkin, good breakfast selection and clean. Great hotel overall!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking location.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simple but does the work. The location is nice and calm but closed enough to nice stores and restaurants. No need to have a car. The hotel has a restaurant in the lobby level and offers complimentary coffee and tea in the lobby during the evening.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Amenities
Beautiful hotel, beautiful room, great staffing
Stayed 5 nights in May 2025
Verified

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and an amazing hotel for stay in Madrid
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Marcello

Liked: Amenities, property conditions & facilities
Great locativos and great staff
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and comfortable
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good neighborhood near good restaurants and walking distance for shopping. Room was big and comfortable, great staff, definitely I would come back.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and the staff were delightful in all aspects.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Anabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Comfortable, clean, quiet. In a good location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, great service and the property is in neat conditions.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near city center but without the noise and crowds. Metro station is a 3 block walk.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location which is conveniently located between two main metro stations. Great dining options and the morning breakfast was exceptional. Extremely friendly staff. Would definitely recommend staying at this location.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service nice ropm
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet , great location

Really enjoyable stay! Lovely hotel and very well located. Very quiet (apart from occasionally hearing pipework but it didn’t disturb sleep at all… and this is coming from a very sensitive sleeper!). Rooms were immaculate and staff couldn’t have been more helpful. We had a coffee maker in the room which was lovely. Would definitely stay here again.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Schellyna

Liked: Staff & service, amenities, property conditions & facilities
The staff was really friendly, I needed a doctor and they provided with no additional cost.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Everything was clean, modern. Bed was comfortable,Food was good for breakfast. The only issue is that the thermostat did not go below 72°F – which made it very stuffy in the room each night we were able to crack the window, but it was not enough.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Neetu

Disliked: Cleanliness, amenities, property conditions & facilities
There were a few stains on the bedsheets and only 1 water bottle was provided on the first night for two guests. Most hotels refill the water each day. The check in time was 3pm and too busy for anything earlier which was quite exhausting. Again, most hotels I’ve stayed at are flexible in this regard. When checking in, the staff did not explain what facilities were available in the hotel e.g. a gym etc. I booked specifically as there was a Terrace but never got to visit as the staff did not mention upon arrival and I forgot about it. The breakfast was nice, quite standard. The bed was comfortable and close to the Metro station.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Emad

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel itself was nice and clean. I had a negative experience when it came to breakfast. I was mislead to believe that breakfast was included, as the room card I was given stated that it was included. On the first morning, I specifically asked if breakfast was included, and there no issues. On the second day, when I went to go get breakfast the person and front desk said it was not and that they made a mistake the day before, but still charged me for it. I would have rather they be honest than being sneaky and misleading.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Will come again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great area of Madrid. The hotel staff and amenities were perfect. The hotel is located in a great area of the city within walking distance to great places. Also really appreciate how helpful the hotel staff was from providing a converter (mine stopped working) to giving restaurant suggestions,
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

LIZ

Top
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jae Won

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always pleasant stay
Stayed 2 nights in Dec 2024