Exceptionally pleasant and helpful staff and exceptionally clean. Optional buffet breakfast is outstanding. Walkable and convenient
Emily
2025 年 7 月に 3 泊滞在
10/10
Great location. Nice rooms, pool. Breakfast was excellent. Highly recommend
Ashley
2025 年 7 月に 3 泊滞在
10/10
Excellent breakfast options. Convenient location.
JOE
2025 年 6 月に 5 泊滞在
8/10
Buenas ubicación,buenos servicios, personal amable.
Alejandro
2025 年 6 月に 2 泊滞在
10/10
We stayed at this property June of 2024 and am now reviewing. We loved it, very clean, safe, and convenient area for walking and close to the Metro. Would book again.
El
2024 年 6 月に 5 泊滞在
6/10
Let’s start with the positives. The room was very good in size, AC, beds, towels and bedding sheets. The breakfast buffet is great.
Toiletries in the room are almost non existent except the soap and shampoo. No room service either. If you need something you go to the front desk and ask for it and take it to the room. No ice available either.
It’s about a 20 minute walk to the true center at Plaza del Sol. The immediate neighborhood isn’t impressive neither.
At the end of the price per night is above $150 then look for another place. At the price I paid, the value was below expectations.
Jose Antonio
2025 年 6 月に 4 泊滞在
10/10
Amazing site and amazing people
Anne
2025 年 6 月に 7 泊滞在
10/10
The reception and maintenance staff were amazing! They were extremely helpful and accommodating. They took care of our luggage and souvenirs while we completed the pilgrimage to Santiago, and everything was in perfect condition when we returned. I will definitely stay there again when I come back to Spain! Angela
Angela
2025 年 6 月に 1 泊滞在
8/10
Pascal
2025 年 6 月に 2 泊滞在
10/10
Hermoso todo, el personal muy bueno. El buffet muy completo.
Laura
2025 年 6 月に 2 泊滞在
10/10
Close proximity to everything. Wide selection of buffet breakfast . Would have been perfect if there were English or streaming channels on Tv
Camron
2025 年 6 月に 5 泊滞在
10/10
Alles ist sehr schön und gut.
Eugen
2025 年 6 月に 4 泊滞在
6/10
Hotel ok e posizione ottima
Francesco
2025 年 6 月に 3 泊滞在
10/10
Friendly staff, clean room and great location
Shadie
2025 年 6 月に 2 泊滞在
10/10
rory
2025 年 5 月に 1 泊滞在
10/10
Neftali
2025 年 5 月に 4 泊滞在
6/10
The hotel is comfortable and clean, the breakfast is good, and access to the metro and buses is convenient. However, I was deeply disappointed by the hotel management’s lack of sensitivity and unwillingness to waive the charge for one of the four nights that were booked and prepaid. It was clearly explained—also through Expedia—that my flight was canceled by the airline and I had to rebook on a different one. As a result, I ended up paying for the same night at hotels in both Madrid and Paris.
While I understand that the booking was non-refundable, this request was for a single night and due to circumstances entirely beyond my control. This is exactly where a hotel manager's judgment and empathy are tested—not just their business mindset.