Windsor Puerta del Sol

Property class: 3

Choose dates to view prices

A short walk from Puerta del Sol and Gran Via, Windsor Puerta del Sol provides an airport shuttle, a free daily manager's reception, and a terrace. The on-site restaurant, La Carmela, offers breakfast, lunch, and dinner. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥28,889
￥31,778 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for City Double Room Single Use

A hotel room with a large bed, two framed pictures on the wall, a nightstand with a lamp, and a wooden headboard.

City Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for City Double Room

A hotel room with a large bed, two framed pictures on the wall, a nightstand with a lamp, and a wooden headboard.

City Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Windsor Puerta del Sol is in a shopping district and near a metro station. Plaza de Cibeles and Royal Palace of Madrid are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
28012, Madrid, Madrid, Calle del Pozo, 4

What's nearby

  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    2 min walk - 0.2 km
  • A grand building with a black and gold dome, ornate sculptures, and a sign reading "METROPOLIS".
    Preciados Street
    2 min walk - 0.2 km
  • A statue of a man and a child in a courtyard with buildings in the background.
    Plaza de Santa Ana
    2 min walk - 0.2 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    5 min walk - 0.5 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.6 km

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Museo del Jamón
    1 min walk
  • La Casa del Abuelo
    1 min walk
  • La Birra Bar
    1 min walk
  • Casa Toni
    1 min walk
  • La Fontana de Oro
    1 min walk

About this property

Windsor Puerta del Sol

  • Hostal near Puerta del Sol
  • A short walk from Gran Via and Plaza Mayor, Windsor Puerta del Sol provides an airport shuttle, a free daily manager's reception, and a terrace. The on-site restaurant, La Carmela, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
  • Other perks include:
    • Free self parking
    • Buffet breakfast (surcharge), smoke-free premises, and concierge services
    • Luggage storage, a front-desk safe, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Windsor Puerta del Sol feature thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
  • More amenities include:
    • Showers, free toiletries, and hair dryers
    • Heating, daily housekeeping, and desks

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Frequently asked questions

Is Windsor Puerta del Sol pet-friendly?

Yes, Windsor Puerta del Sol allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Windsor Puerta del Sol?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Windsor Puerta del Sol on Nov 23, 2026 start from ￥28,889, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Windsor Puerta del Sol?

Check-in begins at 2:00 PM.

What time is check-out at Windsor Puerta del Sol?

Check-out is at noon.

Where is Windsor Puerta del Sol located?

Located in Madrid Centro, this hostal is steps from Calle de Alcalá and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Windsor Puerta del Sol Reviews

8.2

Very Good

8.8

Cleanliness

9.2

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 121 out of 300 reviews
Rating 8 - Good. 116 out of 300 reviews
Rating 6 - Okay. 38 out of 300 reviews
Rating 4 - Poor. 14 out of 300 reviews
Rating 2 - Terrible. 11 out of 300 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Minimalist unit, clean, nice bathroom, reasonable price
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located. Clean and has most needed ammenities
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Amenities
The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area and ease in city tour
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome from Adrian, he took the time to take us to the door and explained everything about the city. We loved the room shower and AC. Walking distance to everywhere in Madrid.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the center in Madrid But there isn’t a receptionist on the place the receptionist it’s on the Victorias hotel 40 steps away
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept small property, one of about 5 small buildings. No staff on site, all managed from neighboring Hotel Victoria. Small rooms, but all good, noise well abated from lively street below. Great breakfast in Hotel Victoria.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for travelers not looking to spend a ton but still want privacy. Room is small but it's all you need. Hotel staff are friendly and helpful, just across the street. Hostel was quiet and clean, basic amenities but what you would expect at a hostel. Close to so many things, we walked everywhere. Plenty of bars within a block. I would stay again.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was near everything and staff was available and present; the hotel is simple but it's ok. I did not like breakfast.
Stayed 2 nights in May 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Room wasn't cleaned properly on second day.
Stayed 5 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good reasonable priced hotel on a pedestrian street in the center of Madrid.

Small hotel run in conjunction with a second small hotel. Where I stayed was only rooms but the check in hotel was a very short distance away and also was the place in the morning for breakfast. My room was clean, the bed comfortable and the air conditioning did work. Also a nice little elevator. When I checked in, the people offered someone to help take my bag over to the hotel sleeping rooms and hence to my room, and since I am older, this was very appreciated. The breakfast itself was ample with a lot of choice in a buffet format. The coffee was especially good. The street this is located on is a very small pedestrian street but with several quite neat bars and restaurants where you can eat outdoors at night and sip an inexpensive wine. Several of the buildings have very beautiful exterior tile work that illustrates some of the people of the area and themes. The location is quite good for going to other places but is very much its tiny private area. This is by far one of the nicest places I have stayed in in the center of Madrid that is not too expensive.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Getting to The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go. Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cuenta con recepción, tienes que caminar a la recepción de otro hotel distante unos 80 metros. Las fotografías que exponen no son del hotel. Unas corresponden a un restaurante situado a una calle. Muy pero muy ruidoso y la puerta está junto a mucha basura de los bares contiguos. La calle no tiene acceso a taxis, tendrás que caminar.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado. A una cuadra de lampuerta del sol y zona turística. Limpio. Fácil de llegar. Desayuno completo.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cafe da manha otimo. Tudo por perto
Stayed 2 nights in May 2026