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Pestana Collection Plaza Mayor

4.0 star property
Hotel with a full-service spa, steps from Plaza Mayor

Choose dates to view prices

Photo gallery for Pestana Collection Plaza Mayor

Couples treatment rooms, sauna, body treatments, aromatherapy
Lunch and dinner served
Interior
Couples treatment rooms, sauna, body treatments, aromatherapy
Indoor pool, seasonal outdoor pool, sun loungers
Pestana Plaza Mayor Madrid, in the city's heart, blends elegance with modern comfort. Unwind at the spa, dine at Terraza Plaza Mayor, and enjoy the indoor pool, library, and a welcoming lobby with a fireplace for quiet moments.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
The current price is ￥42,227
￥46,450 total
includes taxes & fees
Nov 23 - Nov 24

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, desk

Classic Room

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor) | 1 bedroom, minibar, in-room safe, desk

Superior Room (Plaza Mayor)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Day bed
Separate bedroom
Hair dryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor | 1 bedroom, minibar, in-room safe, desk

Deluxe Plaza Mayor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Loft

Loft | 1 bedroom, minibar, in-room safe, desk

Loft

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Designer toiletries
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor) | 1 bedroom, minibar, in-room safe, desk

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Designer toiletries
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
28012, Madrid, Calle Imperial, 8

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km
  • Prado Museum - 14 min walk - 1.2 km
  • El Retiro Park - 6 min drive - 4.3 km

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • ‪Bar La Campana - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪La Casa Del Abuelo - ‬1 min walk
  • ‪Taberna Corrientes - ‬4 min walk
  • ‪La Quimera Tablao Flamenco y Sala Rociera - ‬3 min walk

About this property

Pestana Collection Plaza Mayor

Upscale hotel near Plaza Mayor
Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Collection Plaza Mayor provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in aromatherapy, a hot stone massage, and a facial at the onsite spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • Buffet breakfast (surcharge), an electric car charging station, and luggage storage
  • Concierge services, a front-desk safe, and a 24-hour front desk
  • An elevator, 1 meeting room, and tour/ticket assistance
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 87 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 49-inch Smart TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 11:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Collection Plaza Mayor have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 11:00 AM–7:00 PM. One of the pools is closed seasonally each year from October 6 to May 31.

How much does it cost to stay at Pestana Collection Plaza Mayor?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Pestana Collection Plaza Mayor on Nov 23, 2025 start from ￥42,227, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Collection Plaza Mayor pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana Collection Plaza Mayor?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana Collection Plaza Mayor located?

Located in Madrid Centro, this spa hotel is within a 10-minute walk of Plaza Mayor and Royal Palace of Madrid. Thyssen-Bornemisza National Museum and Prado Museum are also within 1 mi (2 km). Tirso de Molina Station is only a 5-minute walk and Sol Station is 5 minutes.

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Reviews

Pestana Collection Plaza Mayor Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 819 out of 1005 reviews
Rating 8 - Good. 127 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

Reviews

10/10 Excellent

chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff was very accomodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a few days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel , excellent breakfast buffet selection and close to all the buzz
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved friendly staff and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located. Wonderful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirsten Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to stay in Madrid. Super friendly staff, amazing breakfast buffet and lovely spa attendees. Everything was amazing. Would stay here again any time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the center of Madrid
Stayed 2 nights in Sep 2025

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central to many attractions and lots of great dining options. Very quiet room especially on the Plaza de Mayor.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right on the Plaza Mayor and walkable to most major attractions as well loads of dining options. Really friendly staff made us feel very welcome with complimentary water and chocolate every day. A bonus having the spa to relax in after a day sightseeing.
Stayed 6 nights in Oct 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and rooms with view to the Plaza Mayor. Staff is welcoming and helpful at all times. I will stay here every time I visit Madrid.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Liked: Amenities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, close to awesome dining and shopping, and the staff were all so helpful! The room was adorable, especially with the Juliet balcony. We would choose this hotel again, if and when we get to revisit Madrid from the states.
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - very trendy, clean, upscale. great service
Stayed 1 night in Sep 2025

10/10 Excellent

ILCHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this amazing property in Plaza Mayor. Service is outstanding!
Stayed 4 nights in Jul 2025

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great roof top pool and gorgeous spa. The location near hotel is convenient, walkable to many historical places and good restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and safe
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Madrid. Great Spa/pools.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff. Clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic stay. Team is very welcoming and accommodating. Breakfast has good options for everyone, make to order service is quick. Even though the location of the hotel is in the busy touristy area, inside the building is very peaceful and quiet. Easy walk to all main attractions, restaurants, coffee shops and shopping. Very safe. Will recommend.
Stayed 5 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean. Glad we were only there for one night
Stayed 1 night in Oct 2025

10/10 Excellent

Cameron Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and service!
Stayed 6 nights in Aug 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t recommend more - really convenient location, high quality and clean hotel and excellent service. The rooftop pool deserves a special mention.
Stayed 7 nights in Aug 2025