Mad River Glen Cooperative

We come up to the Berkshires every year for Tanglewood and always stay here. The rooms are always clean and the staff friendly and helpful. The rooms have either a full kitchen or kitchenette so at the very least you can have coffee when you wake-up. The fact that Vacation Village is on Brodie Mountain it's quiet and restful.

The hotel itself was nice and in a decent location downtown. The breakfast was good. The rooms were average but clean. The staff, however were not the friendliest. Upon check in I was not informed that it was valet parking and I don't recall seeing that online (maybe I missed it). I parked my own car. I had to come and go from the hotel for my son's activity and each time I parked my own car. The valet actually cussed me out and was very rude when I tried asking him a couple questions. I went to the front desk to complain and they were also rude and not helpful.