マクル ホテル

「長時間フライト夜遅く到着して疲れていましたが、部屋が清潔で快適でした。空港敷地内であることも本当に助かります。 フロントの対応もとても気持ちが良かったです。うまくWi-Fiが繋がらなかった時も、快く対応してくださいました。」

「I know it is winter in Santiago.But it is hard to believe that the room was freezing (around 16 C) even the aircondition had been turned on into Maximum temperature for the whole afternoon. Furthermore, the hotwater in the bath room was not working. After claimed, the room service brought me a electronic stove finally. But didnt get hotwater until next morning. 5 star hotel? No way.」

「プールの水が冷たく泳ぐことを諦めた。温水プール にして欲しい。」

「朝食はバイキングスタイルでベーシックなメニューで美味しい。ホテル館内全体が清潔で、スタッフも親切。」

「La propiedad es muy bonita y esta muy bien ubicada.」

「Unfortunately I had a very distressing arrival but yhe hotel staff were fabulous, so kind and helpfuland helped me the best the could at the time, Francis and Nicholas you really are the best. The rooms was very clean although the shower could have had better water flow. I had one night that was fairly noisy until very early in the morning but the other nights were what you would expect staying in the centre of town. Plenty of good restaurants close by and very easy to get to main tourist...

「サービスがとても良かった。」

「The hotel is very nice and clean. Rooms are modern and spacious, and the shower is great! The breakfast buffet is very good. The gym is very tiny, so if there are 3 people is already at full capacity. The location is absolutely amazing, next to the mall where you can find anything, a pharmacy and a small grocery store to buy things, and all the nicest shops. Also, many restaurant options in the area. My only comment will be on the staff. They are very polite, but they lack customer service...