Mandarin Oriental, Santiago

Guests sip coffee and savor Italian cuisine before catching the ski shuttle to nearby slopes, while attentive staff create a memorable mountain experience

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Where to?

Dates

February 2026

4

March 2026

Garden - Mandarin Oriental, Santiago (Santiago)

Cocktail bar, pool views, open daily - Mandarin Oriental, Santiago (Santiago)

Building design - Mandarin Oriental, Santiago (Santiago)

Mandarin Oriental, Santiago blends modern luxury with natural surroundings. Choose between two on-site restaurants with Italian dishes or relax at the seasonal pool. Families appreciate thoughtful touches like in-room WiFi and babysitting services.

Wonderful

Popular amenities

Pet friendly
Parking included
Free WiFi
Air conditioning

￥48,830 total

Feb 28 - Mar 1

Check prices for these days

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 15 of 15 rooms

Club Room, 1 King Bed

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

City view
52 sq m
Sleeps 3
1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

City view
52 sq m
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

City view
52 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Twin Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

City view
52 sq m
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed (View)

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Executive Suite

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

City view
81 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, Terrace

Exceptional

Highlights

Terrace

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

City view
81 sq m
1 bedroom
Sleeps 3
1 King Bed

Premier Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

City view
122 sq m
1 bedroom
Sleeps 3
1 King Bed

Grand Suite, Terrace

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

City view
144 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

City view
47 sq m
Sleeps 3
2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

City view
52 sq m
Sleeps 3
1 King Bed

Executive Room, 1 King Bed

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

52 sq m
Sleeps 2
1 King Bed

Executive Room, 2 Queen Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

52 sq m
Sleeps 2
2 Queen Beds

Panoramic Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

City view
141 sq m
1 bedroom
Sleeps 3
1 King Bed

Family Suite, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

Flat-screen TV

Premium bedding

Down duvet

Sleeps 6
1 King Bed and 2 Queen Beds

About the neighborhood

Located in Las Condes, a neighborhood in Santiago, Mandarin Oriental, Santiago is next to a golf course. Plaza de Armas and Parque Bicentenario are notable landmarks, and travelers looking to shop may want to visit Parque Arauco Mall and Costanera Center. Traveling with kids? Don't miss KidZania Santiago. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Santiago travel guide

1025, Region Metropolitana, Santiago, Kennedy Avenue #4601

What's nearby

Parque Arauco Mall
4 min walk - 0.4 km
Parque Araucano
4 min walk - 0.4 km
Apoquindo
13 min walk - 1.1 km
KidZania Santiago
11 min walk - 0.9 km
Clinica Alemana
2 min drive - 2.1 km

Getting around

Military Academy Station
5 min drive
Hospitales Station
14 min drive
Santiago Intl. Airport (SCL)
30 min drive

Restaurants

McDonald's
5 min walk
DoubleTree by Hilton Santiago Kennedy
5 min walk
Lolita Jones
6 min walk
glass17
5 min walk
La Cabrera
8 min walk

About this property

Mandarin Oriental, Santiago

Luxury family-friendly hotel near Parque Arauco Mall

Located close to KidZania Santiago and Clinica Alemana, Mandarin Oriental, Santiago provides an adjacent golf course, a poolside bar, and a terrace. Hit the slopes at this hotel featuring a ski shuttle. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Other perks include:

A seasonal outdoor pool and a children's pool, along with pool umbrellas
Free self parking
Limo/town car service, cooked-to-order breakfast (surcharge), and bike rentals
An electric car charging station, express check-out, and babysitting (surcharge)
Guest reviews say great things about the helpful staff and first-rate property condition

Room features

All 310 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.

Extra conveniences in all rooms include:

Reusable coffee/tea filters, recycling, and LED light bulbs
Eco-friendly toiletries and hair dryers
Flat-screen TVs with cable channels
Wardrobes/closets, composting, and eco-friendly cleaning products

Similar properties

Body treatments, aromatherapy, Swedish massages, prenatal massages

Pool
Hot tub
Spa
Pet friendly

￥55,943 total

Feb 12 - Feb 13

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Area shuttle (surcharge)
Ski shuttle (surcharge)
Limo/town car service
Free self parking on site
Limited onsite self parking

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 45 for adults and USD 23 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Atrium
Matsuri
Origen
Senso

Things to do

18-hole adjacent golf course
Bicycle rentals
Bicycle storage
Children's pool
Seasonal outdoor pool
Stereo

Family friendly

Babysitting (surcharge)
Children's pool
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

11 meeting rooms
Business center
Computer station
Conference center (16,738 square feet of space)

Outdoors

Garden
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Handrails in hallways
Handrails in stairways
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchairs on site

More

1 building
100% renewable energy
22 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1992
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Rooftop garden
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Free bottled water
Minibar

More

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day, plus a one-time cleaning fee of USD 50

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 40 lbs per pet)

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 100.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 45 for adults and USD 23 for children
Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to March

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Property is also known as

Hotel Santiago Mandarin Oriental

Grand Hyatt Santiago Hotel

Santiago Grand Hyatt

Grand Hyatt Santiago Hotel Santiago

Hyatt Santiago

Santiago Hyatt

Santiago Mandarin Oriental

Mandarin Oriental, Santiago Hotel

Hotel Santiago by Mandarin Oriental

Mandarin Oriental, Santiago Santiago

Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

Does Mandarin Oriental, Santiago have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Santiago?

As of Feb 4, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Santiago on Feb 28, 2026 start from ￥48,830, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Santiago pet-friendly?

Yes, Mandarin Oriental, Santiago allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Santiago?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Santiago located?

Located near the slopes, this Las Condes hotel is next to a golf course, within a 15-minute walk of Parque Arauco Mall and KidZania Santiago, and close to winter sports such as cross-country skiing. Clinica Alemana and Costanera Center are also within 3 mi (5 km). Manquehue Station is 21 minutes by foot and Alcantara Station is 21 minutes.

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Mandarin Oriental, Santiago Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities

10/10 Excellent

Victor

Dec 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff in a wonderful hotel.

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Jan 26, 2026

Liked: Cleanliness

Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.

Stayed 2 nights in Jan 2026

10/10 Excellent

Hana

Jan 8, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Lovely pool area/grounds. Staff were very accommodating. Comfy beds.

Stayed 3 nights in Dec 2025

10/10 Excellent

Lorraine

Jan 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.

Stayed 2 nights in Jan 2026

10/10 Excellent

Cindy

Dec 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Stay and the staff is attentive and friendly. Thank you!

Stayed 1 night in Dec 2025

10/10 Excellent

Naoki

Dec 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever

Stayed 4 nights in Dec 2025

10/10 Excellent

Sharon

Jan 19, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious, well designed rooms with terrific views, a nice poolside patio and extremely helpful front desk, concierge and customer service staff, as well as a superb driver/guide in Damien. I chose the hotel in part for its reputation as a place that does more than the usual to ensure you have a successful visit and they more than met my already high expectations, turning a very good visit into an outstanding experience, both solving problems and suggesting ways to maximize my time and enjoyment. The hotel really made a positive difference throughout my trip.

Stayed 4 nights in Jan 2026

10/10 Excellent

Wei-Li

Dec 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Friendly and courteous staff. Spacious, clean and comfortable room. Ground is well kept. Beautiful hotel. Convenient location with shops and restaurants within walking distance. Safe neighborhood.

Stayed 1 night in Dec 2025

10/10 Excellent

Francisco

Oct 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year.

Stayed 4 nights in Sep 2025

10/10 Excellent

Axel

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient location. Beautiful views to the mountains

Stayed 1 night in Aug 2025

10/10 Excellent

Lin

Dec 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is spacious with outstanding design, facing beautiful views. Bath designs and two-shower heads made users feel very comfortable. The breakfast through room service orders is excellent, we ordered pre-evenings, the service staff delivered exactly on times early morning. Food quality is super, with delicious taste and healthy options. Taxi arrangement is the best out of all my past experience. The price is even lower than Uber, driver came onsite waiting for us 10min before requested time, with a very good suv, and smooth driving to airport. All staff from reception desk, room service, restaurant, are very friendly and doing their job efficiently.

Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Oct 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic experience. Everything about it including the walkability to restaurants and shopping. Camilo at Concierge’s was fantastic helping me with my wine tours. I will return!!!

Stayed 5 nights in Oct 2025

10/10 Excellent

Maria Valeria

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great place and service

Stayed 2 nights in Jun 2025

10/10 Excellent

Chong

Oct 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Living up to its name and standard as a mandarin oriental. Gym was perfect although if the gym have some kind of facing will be nice apart from that amenities, food selection, near to shopping etc all you could expect of a 5 star hotel

Stayed 1 night in Sep 2025

10/10 Excellent

Alessandro

Jul 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place and good food at the restaurant.

Stayed 6 nights in Jul 2024

10/10 Excellent

walter

Feb 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property, comfortable room.

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Nov 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great service, very friendly staff, spacious rooms, very clean and nice pool area.

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cannot say enough good about the Mandarin Oriental. Great hotel, great location, and probably the best pool of any hotel I’ve ever stayed at.

Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice quality hotel with many dining options and comfortable rooms. The Mountain Views at sunrise were wonderful.

Stayed 3 nights in Nov 2024

10/10 Excellent

Danette

May 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel! Beautiful property! Very nice and clean rooms with amazing floor to ceiling views! Top notch service. Excellent room service and restaurants on property. Francesca and Kimberly were extremely helpful.

Stayed 3 nights in May 2025

10/10 Excellent

Maria H

Feb 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Santiago

The hotel is in very good condition. The staff were friendly and helpful. Also, the hotel is close to many restaurants.

Stayed 1 night in Feb 2025

8/10 Good

Juan

Jul 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Service was great and room was awesome, specially the views and bathroom The fact it doesn't have a proper spa and pool was freezing is the reason of erasing one star

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Feb 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable hotel with lovely grounds and large pool. Specious rooms, excellent shower, quiet and very clean. Great food in the hotel restaurants. A very enjoyable 4-day stay. Note that the hotel is not centrally located, so it's a taxi ride into town, but it's quiet for that reason.

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Feb 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing hotel. The pool is everything. Great mall with restaurants within walking distance. Great breakfast.

Stayed 3 nights in Jan 2025

10/10 Excellent

Autumn

Aug 28, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is great and the hotel is overall beautiful.

Stayed 1 night in Aug 2023

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Mandarin Oriental, Santiago

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Deluxe Room, 1 King Bed (View)

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Executive Suite

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Suite, Terrace

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Premier Suite

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Grand Suite, Terrace

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Deluxe Room, 2 Queen Beds

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Deluxe Room, 1 King Bed, Accessible

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Executive Room, 1 King Bed

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Panoramic Suite

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Family Suite, 2 Bedrooms

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Mandarin Oriental, Santiago

Similar properties

The Ritz-Carlton, Santiago

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink