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NH Collection Plaza Santiago

5.0 star property
Travelers can savor a meal at A Bras restaurant with panoramic views or maintain their fitness routine using modern equipment in the well-equipped gym

Choose dates to view prices

NH Collection Plaza Santiago is near Costanera Center and San Cristobal Hill. Guests dine at A Bras or relax at the café. The property features an indoor pool, gym, and 24-hour business center. Multilingual staff receive positive reviews from visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥17,483
￥17,483 total
May 31 - Jun 1

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The price is ￥22,642
￥22,642 total
May 30 - May 31
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About this property

NH Collection Plaza Santiago

  • Luxury hotel near Costanera Center
  • Located close to Drugstore and San Cristobal Hill, NH Collection Plaza Santiago provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at A Bras, the on-site restaurant. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
    • An electric car charging station, free newspapers, and coffee/tea in the lobby
    • Wedding services, 9 meeting rooms, and concierge services
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 159 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling, and LED light bulbs
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 49-inch LED TVs with cable channels
    • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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￥14,880 total
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.5 to 26.5 per person
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)
  • Covered self parking fee: USD 15 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does NH Collection Plaza Santiago have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–8:00 PM. The pool is closed seasonally each year from December 23 to February 2.

How much does it cost to stay at NH Collection Plaza Santiago?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at NH Collection Plaza Santiago on May 31, 2026 start from ￥17,483, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Collection Plaza Santiago pet-friendly?

Yes, NH Collection Plaza Santiago allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 15 per day.

What time is check-in at NH Collection Plaza Santiago?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at NH Collection Plaza Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does NH Collection Plaza Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60000 per vehicle applies.

Where is NH Collection Plaza Santiago located?

Located in Providencia, this luxury hotel is within a 15-minute walk of Costanera Center and Drugstore. Plaza de Armas and Santiago Town Square are also within 6 mi (10 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 574 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient place, near Gran Torre Costanera. Lots of eating places nearby!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Stefano

Liked: Property conditions & facilities
Top location, nice people and good breakfast!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stefano

Liked: Cleanliness, property conditions & facilities
Top location, nice people and good breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how conveniently located this hotel is for first time visitors and we were blown away by the high level of customer service, the staff took care of us.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent and kept me going through a busy daily schedule! Excellent cleaning service and very friendly staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, kind staff, I wish a few spoke a bit more Spanish. I do think the breakfast could have been a lot better. Again, the location is perfect!!!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

HUBERTH

Liked: Cleanliness, amenities, property conditions & facilities
Great location, in front of Costanera Center, and within walking distance from many restaurants.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, with wonderful staff

Wonderful staff. The location and the hotel are both very convenient.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great view. Check out was seamless
Stayed 1 night in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
While the building was modern lobby etc. our room was dated. The room had bath fixtures furniture more like the 1960 -70’s. Pretty basic for a junior suite. The staff and cleanliness was excellent.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great area. Great hotel. Very reasonable. Great gym.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Taiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and safe to stay solo or with family

The place is very well maintained, organized and near the places we were looking for. Good location and safe We would recommend the hotel for other people
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Karen

Great location near shopping, restaurants and transit.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Meltem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tours, access to great dining. Comfortable rooms and friendly staff
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to the shopping center, next to a great fum, next to great restaurants, and in walking distance to San Cristobal park for walking and jogging.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at the front desk that answered all our questions despite of language barrier. Great hospitality. Will highly recommend and will repeat the stay in the future.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

mary

Liked: Amenities
This is a very centrally located hotel close to the Plaza de Arms and the funicular and many museums!
Stayed 1 night in May 2024
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good and met our needs, Breakfast and dinner, so-so, nothing out of the ordinary.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Nalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent breakfast.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location, beds are very comfortable had the best night sleep in ages. Wish we had more than the 1 night here! Also was walkable to restaurants, would stay at this hotel again
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying at this hotel if you are visiting Santiago! They checked us in early, the rooms were clean and modern, the staff were friendly and the location is central to everything!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, great staff i really enjoyed the upgrade
Stayed 2 nights in Mar 2024