「Been there multiple times over recent years and we always enjoy our stay. A couple things we didn't care for this visit 1) Continuous calls from the Concierge desk. Letting us know at check in about specials and discounts is enough, i don't want notes left on our hotel door, calls, etc. 2) More pool chairs need to be set out during peak season. If every single chair is taken each morning by 9am thats annoying for guests. 」
「We were skeptical at first due to the star rating, but we were only coming to Hilton Head for one night for a 5K. We ended up being pleasantly surprised.
The staff were very polite and professional. The room was nice and clean. We had a very restful night, mattress was quite comfortable surprisingly. And the welcome bag of complimentary water and cookies were a very nice touch! Would absolutely stay here again. 」
「The hotel staff was very knowledgeable about the area, places to dine and giving directions as well as recommendations. The rooms were clean and very spacious and updated. The showers were nice and the bed was comfortable unlike some places I’ve visited. The water pressure in the sink area was really low. One of the two elevators stopped working during our stay. Luckily it was the off season and it didn’t create much of an inconvenience. It was quickly fixed within a day. The front office...
「The staff was exceptional. Shout out to Maheseh, who helped us to celebrate my daughters 50th birthday by upgrading our room, and sending up champagne and choc.strawberries. She was blown away by the kindness.
This Hilton is definitely my favorite place to vacation. 」
「Staff was amazing, friendly, & helpful. Property was clean. It is a little older but well kept. Felt safe. Close to everything & Burkes beach was 5 minutes away. 」
「The hotel itself is old, so I can't say that the room was clean, but it was clean enough to show that it was well-maintained. The front staff greeted me with a smile when I checked out, and it was a pleasant start to my day.」
