The people at the property were very kind. There was no outside markings to show where the property was so it was somewhere difficult to find without GPS. The only difficulty was there was no hot water the whole time we were there so we were unable to shower. That is a real downer. I thought a refund was due, but didn’t ask for one.
Phil
2024 年 4 月に 1 泊滞在
4/10 (不満)
Julie、Hollywood
グループ旅行
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
No hot water for 24 hrs. Staff was nice (especially Angela). Property is oddly situated and could use more/better amenities
Julie
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Emma
2024 年 4 月 21 日
Emma
2024 年 4 月に 1 泊滞在
6/10 (普通)
Marilinda
2024 年 4 月 11 日
良かった点 : スタッフとサービス
The room smells & there is no view.
Marilinda
2024 年 4 月に 1 泊滞在
8/10 (良い)
Dennis
カップルで旅行
2024 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice location
Dennis
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Mika
家族旅行
2024 年 3 月 18 日
気になった点 : スタッフとサービス、設備とサービス
Their card reader was down when we checked in. The customer service person at the front desk stated he would call when the system was back up. No biggie, I had already prepaid for the room online. Wait till 11pm at night when he began banging violently on the glass window at our room. He banged the door so hard it scared my 71 year old mother who was staying with us. Woke us up for a 10.00 parking charge that had to be paid immediately. Excuse me..... but I think it would have been just fine to wait until morning. He called the room phone and my spouse and I walked to the office to pay AGAIN in the middle of the night! I exclaimed how upset I was at his behavior and that none of us could fall back asleep. In which he started shouting at us that we were "Not respecting him" I stated that he was wrong for ruining our night and that that his behavior was unnecessary. I can not believe you have such a reckless person on your staff!!!! You can also hear all of your neighbors any one walking up the stairs, this place sounds like a bowling alley.