Is The Carlyle - Elegant Serviced Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Carlyle - Elegant Serviced Apartments?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at The Carlyle - Elegant Serviced Apartments on Dec 22, 2025 start from ￥69,859, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

This property doesn't offer parking.

What time is check-in at The Carlyle - Elegant Serviced Apartments?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is The Carlyle - Elegant Serviced Apartments located?

Located in London City Centre, this apartment building is within a 15-minute walk of Kensington High Street, Natural History Museum, and Imperial College London. Hyde Park and Kensington Gardens are also within 1 mi (2 km). Earl's Court Station is 5 minutes by foot and Gloucester Road Underground Station is 9 minutes.

The Carlyle - Elegant Serviced Apartments Reviews, Deals & Photos 2026

10/10 Excellent

Malcolm

Nov 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Lovely location close to the underground and great pubs and restaurants. This is not a complaint but the ironing bored was broken and the toilet brush in the main bathroom.we would love to stay again for week next time. So if you could send me prices for that please it would be much appreciated.

Stayed 3 nights in Nov 2025

10/10 Excellent

John

Sep 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

My husband was having an operation at the Cromwell so absolute perfect location. Wonderful apartment - we even managed to extend our stay to have a day of convalescing in the apartment which was perfect. Made the most of the kitchen and lounge and was great.

Stayed 2 nights in Sep 2025

8/10 Good

Emily

May 19, 2025

Liked: Cleanliness, room comfort, communication

Comfortable beds. Linens were hot.

Stayed 8 nights in May 2025

10/10 Excellent

Bonny

May 28, 2024

Great location close to everything, the subway was a 5 minute walk and this took us everywhere we wanted to go.

Stayed 6 nights in May 2024

2/10 Terrible

Judith

Dec 16, 2025

Disliked: Property conditions & facilities, communication

There were several problems with the 2 bed/2 bath apt.: a previously flooded kitchen floor which caused separation of board, a bedroom door handle that fell off my son trapped until I got out of the shower to let him out, and the on-suite shower and sink drains barely functioning. I requested another room but told there were none available. Work men were sent to repair door handle and put some screws in the moving floor boards (they said floor was to be replaced) which took about an hr., but they couldn't do anything about the drains (the second bath's drains worked fine). I booked this apt. 3 months before out trip. Mere minutes following the booking I found the price had dropped almost 10%, so I contacted them to complain and was told it is and automated system nothing personal, so the last thing I expected to get was such a poorly maintained room. Had all been in order and out time wasn't waisted waiting on workers (no room safe, so I wasn't leaving) I would have given this place a much higher mark.

Stayed 5 nights in Dec 2025

10/10 Excellent

Lars

Aug 22, 2024

Liked: Cleanliness, room comfort, communication

Perfect! Clean, quiet, all information you needed, beautiful apartment.

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Nov 21, 2022

Liked: Communication

Great location! Close to the tube station, cafes and grocery stores. Wish a bit more cleaner and nicer towels.

Stayed 7 nights in Nov 2022

10/10 Excellent

katherine

Jan 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

The 3bdrm apartment was fantastic! Plenty of room for our family with 5 adults, with 2 bathrooms/3 toilets. Great location and great price. A short walk to tube stations, shops, restaurants, groceries. Communication and assistance from managers was outstanding. The apartment was in excellent condition. I can't fault this place in any way. Thanks for a great stay in London!!

Stayed 4 nights in Jan 2025

10/10 Excellent

Alfredo

Jun 26, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very nice, and good size,plenty of light

Stayed 7 nights in Jun 2022

10/10 Excellent

SEBASTIAN

Jan 26, 2024

Liked: Cleanliness, room comfort, communication

Perfection

Can not say enough good things about the Carlyle. From the booking process to check out, it was excellent. Instant communication with any questions. Wonderful location and surroundings. Will definitely return. These people care about your satisfaction.

Stayed 5 nights in Jan 2024

10/10 Excellent

Darlene

Nov 13, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Had a great stay at Carlyle. Very spacious accommodations, modern furnishings. 3 bedroom/2 bath was perfect for the 6 of us. Nice surprise with extra toilet/powder room. Agree with some of the other comments that you can hear road noise from bedrooms. No more than 5 minutes to underground and felt very comfortable walking in the area. Staff were also excellent to deal with and very quick to respond to all my questions.

Stayed 8 nights in Nov 2022

10/10 Excellent

Norlan

Feb 28, 2024

Liked: Cleanliness, room comfort, communication

Great experience

My family and I had a great experience! The rooms and bathrooms were comfortable and clean. The location was ideal, as everything you need is close by. We were within 2 minutes of the tube, great restaurants and supermarket (we cooked breakfast each morning), full kitchen came in handy. Staying on the first level can be a bit noisy as people are coming and going, but nothing to complain about. The TV remote needed new batteries, we bought some and left some for the next guest. Communication was excellent! response time was immediate, that was appreciated.I highly recommend this property and look forward to visiting again. My family and I thank you.

Stayed 3 nights in Feb 2024

10/10 Excellent

Meera

Feb 23, 2023

Liked: Cleanliness, room comfort, communication

Excellent Stay in London!

We had a wonderful 6 night stay at The Carlyle - Earls Court. We stayed in the 4 bedroom apartment which was incredibly spacious and comfortable. The location is just amazing. The Earls Court tube station is just a 4 minute walk away, and there are plenty of restaurants and grocery stores nearby. Working with the Carlyle team was such a pleasure. They provided clear communication throughout the process and leading up to our check-in. And were constantly available via WhatsApp for anything we needed. Elena in particular who we worked with, was just wonderful. She was so helpful and gave us many recommendations for restaurants and things to do. I so highly recommend this property for your stay in London. I would definitely stay here again!

Stayed 6 nights in Feb 2023

8/10 Good

Tingting

Mar 12, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

My family stayed at the apartment for 3 nights. We enjoyed our stay. The property is 5 minutes walk from Earl’s station. The check-in instruction was thorough. We had no problem to check-in contactlessly. We were able to check-in earlier which was very helpful. The only down-side I can think of is the building’s sound proof may not be the best. We lived on the first floor. We could hear people talking in the hallway, or even people on the street at night. However, it didn’t bother us that much since we were tired and no problem to fall in sleep because of sightseeing London during the day. Overall, it was an excellent experience. We would recommend The Carlyle to anyone who travel with families.

Stayed 3 nights in Mar 2024

10/10 Excellent

L.

Sep 22, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Stayed 2 wks at The Carlyle, it was great location...3min walk to Earl's Court Tube station. Nice apartment. Clean, comfortable place to return to after a long day in London having so much fun. Lots of nearby food choices from American fast food to great pubs. Our contact person at The Carlyle was great...quick responses any time we had a question or need. Grocery stores, pharmacy, bus stops all within a 5-10 min walk. There were 4 of us in 4bdrm apartment. We all agreed we would definitely stay there again. Earl's Court is a great, safe area in west end of London. We really enjoyed our time in a great apartmenr in a great neighborhood. One suggestion, if you're staying very long, plan to pay for extra linen service or bring towels w you as each rm is supplied w 2 lg towels and 2 hand towels, no washcloths. Washer/dryer in apartment was helpful since we were staying for 2wks.

Stayed 15 nights in Sep 2023

6/10 Okay

Jenny

Jan 29, 2023

Disliked: Cleanliness

Convenient location but not proper clean

Instead of 3 bathroom/ toilets mentioned in the website, it's in fact 2.5 bathroom. Apartment is not properly clean when they hand over to you. In my point of view, they just change beddings/ towlels, floor vacuum. Not properly clean in bath areas, sink as well as all the mirrors, tables. Blankets provided is too thin and without proper duvet covers. Hair could be found on the spare blanket in master bedroom. Location is good and convenient to travel to anywhere in London/ even Heathrow airport.

Stayed 4 nights in Jan 2023

10/10 Excellent

Stefanie

Jun 19, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

I was in London visiting an old friend for three days. The apartment was perfect! The location was convenient and very close to tube station so we found it very easy to get around and see and do all the things we were interested in. It was also nice to have so much space to lounge around in. I think the walls were showing a bit of wear and in need of a paint job but that was the only thing I noticed and it was minimal. Both beds in the bedrooms were very comfy. The couch was comfy. The bathrooms and kitchen were spotlessly cleaned. The apartment has everything you need. We had our breakfasts and one light dinner in the apartment. Sainsbury and M&S food hall close by. Although there is no concierge visibly present, you only have to call the number and will be helped right away. My friend got lost at one point but was able to make her way back to the apartment and was helped immediately to get back into the apartment and then I was called to be apprised of the situation. So helpful and appreciated. I was extremely happy with my stay and would definitely stay here again. I also felt it was very good value. Reasonable price for what you are getting.

Stayed 3 nights in Jun 2023

8/10 Good

Lisa

Sep 26, 2024

Liked: Cleanliness, amenities, communication

I had a wonderful stay at this property. Large bedrooms and a king bed in room #2! 2 bedroom when I thought it was a 4 bedroom, as the pictures show more rooms, and said it sleeps 4-10. I was confused by that. Needs a long hall mirror, as you can't see your full attire. It needs a bathroom plug for a hairdryer; the vanity mirror didn't accommodate it. The couch and the rug were very dirty, so I didn't really want to relax there. No water in the fridge. It would have been a nice small perk upon arrival. No tea, but coffee pods. No umbrellas, if you forgot yours. But I didn't look that hard for one. Maybe people lose or steal them. But it's London, so perhaps some in the unit would be a good idea. The shower lever needs fixing in the smaller bathroom. Smelt a bit mouldy in the master bathroom to my nose. Other than those few things, it was spacious, BRIGHT, easy to walk, and lovely, and the Nestor was amazing. So easy to ask questions.

Stayed 3 nights in Sep 2024

10/10 Excellent

Hilda

Mar 12, 2025

Liked: Cleanliness, property conditions & facilities, communication

Sehr schönes Apartment. Küche 2 Bäder und 1 Toilette U-Bahn und Geschäfte direkt in der Nähe.

Stayed 3 nights in Mar 2025

10/10 Excellent

Ric

Jun 1, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

We had a lovely stay at one of the 2-bedroom apartments at the Carlyle. The property management team was fantastic at communicating and answering all of our questions before we even had a chance to ask them! They were so kind as to allow us to drop off our bags a little bit ahead of check in time and also gave us an extra hour to wait for our taxi to the airport on our check out day. So appreciative of the hospitality and could not speak more highly of the customer service we received. The apartment itself was chic, comfortable, and had all of the amenities we could need! We made use of the air conditioning, washer/dryer, stocked kitchen, and even enjoyed the high quality complimentary soaps and toiletries in the bathrooms. Our apartment had a beautiful view of the Kensington area skyline which we really appreciated. The Carlyle is located in a neighborhood with many restaurants within walking distance and the subway("tube"/Underground) station is only blocks away. We always felt safe walking around the streets nearby at any time of day or night. Will absolutely be back to stay here again!

Stayed 4 nights in May 2022

10/10 Excellent

Elizabeth, Oakland

Oct 22, 2021

Liked: Cleanliness, amenities, property conditions & facilities, communication

This property is well clean and modern, and conveniently located a quick walk from the Earl's Court tube station. The management is attentive and helpful.

Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

May 6, 2021

Liked: Cleanliness, room comfort, communication

Lovely

Great stay and lovely apartment although neighbours can be irritating about noise it didn’t impact my stay negatively

Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Mar 22, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place was very clean and had all amenities needed. The beds were extremely comfortable. We were greatful for the loft and the location was close to underground stations, as well as grocery stores.

Stayed 5 nights in Mar 2020

10/10 Excellent

K.M.

Mar 16, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice apartment with convenient location. The staffs are very helpful as well

Stayed 4 nights in Mar 2020

10/10 Excellent

Ossi, Helsinki

Mar 11, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was excellent in all ways - exklusive and comfortable, super clean, very tastefully decorated, easily accessible, nice surrounding. Will definitly stay here again the next time we visit London.

Stayed 4 nights in Mar 2020

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