Stayed here for 11 nights and never had any major issues. The location is top notch, just a quick block from Victoria Station and close to loads of coffee shops, restaurants, pubs, and even a grocery store.With all of the nearby amenities and being located in a robustly populated area, we were pleased with how quiet the flat was...never had an issue with noise, day or night.We opted for an early check-in (due to our flight schedule) and Liz met us to explain everything in the flat: which was incredibly helpful.This was when we found out the terrace was off limits due to an issue with structural stability. Not a dealbreaker as it is winter, but it would have been nice to know we couldn't even open the door for some fresh air, let alone "enjoy coffee in the morning" as the listing boasts.The only other small gripe my group had was in the low number towels. We know Brits don't often provide facecloths/flannels, but an extra hand towel or two would have been nice. Picky Americans...too accustomed to linen decadence. We managed.Overall, the place was clean, the price was right, the beds were comfortable, and the location was perfect for us. Book this place if it's available, fellow travelers!Thank you, Rodney and Liz!