Well located, many procedures are automated and easy to work with, staff are nice and room was clean and spacious
Erfan
2026 年 3 月に 2 泊滞在
4/10 (不満)
Vincent
カップルで旅行
2026 年 2 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was dark and very small
Cleaning staff, bar staff and Christian were good. Manager was particularly unhelpful with any simple requests were met with a 'NO it's not hotel policy'
I was very disappointed with my experience at this hotel and would not recommend.
Vincent
2026 年 2 月に 8 泊滞在
10/10 (非常に良い)
Sam
カップルで旅行
2026 年 2 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Had a lovely stay here on Valentine's Day. Arrived at half 11am (check-in time 3pm), but was able to check into our room early as was available, also received a free upgraded room due to availability which was a nice touch! I accidentally double booked breakfast as when I did online check-in I added it on, although it was already included! Raj sorted us out by noticing this straight away and sorting my refund which I have now received. Room was nice and clean, liked the decor and floor lights for when you get up in the night for the toilet! Breakfast had a great selection in the morning, although was very busy, staff were very good and food was topped up. Excellent stay from start to finish.
Sam
2026 年 2 月に 1 泊滞在
10/10 (非常に良い)
Nicola
カップルで旅行
2026 年 2 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This was our second time at the Clayton and we appreciated the excellent location right outside Aldgate East station, the room very quiet, clean and cosy and overall the quality of the service and the kindness of the staff.
Nicola
2026 年 2 月に 3 泊滞在
10/10 (非常に良い)
Sumayya
2026 年 2 月 15 日
Sumayya
2026 年 2 月に 1 泊滞在
10/10 (非常に良い)
Marcus
2026 年 2 月 13 日
Marcus
2026 年 2 月に 3 泊滞在
8/10 (良い)
Tom
2026 年 2 月 5 日
Decent room
Tom
2026 年 1 月に 1 泊滞在
8/10 (良い)
Christian、Wien
2026 年 2 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Es war ein solider Aufenthalt in einem soliden Hotel. Das Zimmer ist ein wenig dunkel, genauso wie die Gänge, aber das ist halt der Stil der Innenausstattung. Ich bin in Summe zufrieden, das Frühstück war gut. Wenig Leute (Personal waren zu sehen. Hängt wohl auch mit dem Self Check-in und Checkout zu tun.
Christian
2026 年 1 月に 3 泊滞在
10/10 (非常に良い)
Nicola
カップルで旅行
2026 年 2 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Tutto ottimo
Nicola
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Sharon
2026 年 1 月 9 日
Sharon
2025 年 12 月に 1 泊滞在
10/10 (非常に良い)
Yetunde
小さなお子様連れの家族旅行
2026 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
Yetunde
2025 年 12 月に 7 泊滞在
10/10 (非常に良い)
Andrea
2025 年 12 月 21 日
Andrea
2025 年 11 月に 2 泊滞在
8/10 (良い)
Thomas
カップルで旅行
2025 年 12 月 19 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel is very close to the metro/tube/... Station Aldgste east, which makes it a perfect place to stay at and to discover London.
The staff was very friendly and helpful and the room was exactly what we had booked.
For the gym rats: this is a hotel that actually has a gym - not the usual 2-3 machines and weights.
So why only 4 out of 5 stars?
For one, it would have been nice to have a vacuumed room once we arrived - even more so as we paid an extra to get an early check-in.
Secondly our shower once must have had one of these anti-slide stickers on the ground. Unfortunately ours was mostly/totally ripped off and only the glue stains remained visible.
Thirdly - you can not open a windows to let fresh air in. This might be something no hotel offers, but didn't help our sleeping quality.
So overall definitely no red flags at all, but we would have expected our experience a little different for the price we paid.
Thomas
2025 年 12 月に 2 泊滞在
8/10 (良い)
Louisa
2025 年 12 月 7 日
Louisa
2025 年 12 月に 1 泊滞在
8/10 (良い)
Giacomo
出張
2025 年 12 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
camera molto bella, peccato che per prolungare il mio soggiorno di una notte mi abbiano caricato 80 sterline in più
Giacomo
2025 年 11 月に 1 泊滞在
10/10 (非常に良い)
Jeanette
2025 年 12 月 6 日
Jeanette
2025 年 11 月に 2 泊滞在
10/10 (非常に良い)
Marcus
2025 年 12 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I really enjoyed my most recent week stay at the Clayton Hotel City of London. I arrived to London at 9am, which was entirely too early for the 3pm check in time. However I was able to drop off my bags and go explore the city for a bit. Tower Bridge was within walking distance, so I got to do a little sight seeing in advance. The room is a pretty decent size for a European hotel. It was also very clean, which made the stay even more comfortable. During my stay, the air conditioning in my room unfortunately stopped working properly. The very kind manager (I believe her name was Andrea or Andreiana, sorry?) was very quick to offer a solution. She informed me all of the rooms that evening were booked up, so she had maintenance bring up a fan to my room and also offered complimentary breakfast for the inconvenience. The following night, she moved me to a different room which didn’t have the same exact problem. However I realized that the A/C in Europe is nothing like America, so let that be a caution for fellow travelers. The hotel is right next to the Aldgate East tube station, which made getting all around London super easy. I would stay here again and recommend for fellow travelers for sure. I would advise the hotel to work on the air conditioning though, as I am a hot sleeper and woke up sweaty a few nights. Especially for us Americans that are used to central air everywhere.