「When we first arrived at the Sono Chicago, there was a plumbing issue in our room from the night before. With no other rooms available, we had to stay in a space that wasn’t ideal at first, although the manager Jose resolved the problem as quickly as he could. Throughout our stay, Jose went above and beyond to ensure our anniversary weekend wasn’t overshadowed by a rough start. His hospitality was truly exceptional; he responded to our late-night messages within minutes. In 2025, many people...
「After another travel service cancelled our booking after we arrived in Chicago for a Cubs game, we were so lucky to have found this gem at the last moment. We walked to the stadium and were back in our room a mere fifteen minutes after the game ended. It's a gem, and the neighborhood is safe, clean, and quiet.」
「Last minute booking and pleasantly surprised with how much we liked this hotel. Staff is attentive and eager to be of assistance if needed. We made several comments during our stay about how quiet the hotel is, minus the lobby for obvious reasons. Small to-go cafe available with healthy menu options, all reasonable priced. Rooms and hote facilities were all very clean. The outdoor area was well manicured with bistro sets and umbrellas, perfect for enjoying a morning cup of coffee in the fresh...