大型冷蔵庫、電子レンジ、コンロ、食器洗い機

タウンプレース・スイート・ラスベガス・ヘンダーソンの口コミ

2.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 715 件の口コミ中 383 件が非常に良い" "
評価 8 - 715 件の口コミ中 205 件が良い" "
評価 6 - 715 件の口コミ中 64 件が普通" "
評価 4 - 715 件の口コミ中 32 件が不満" "
評価 2 - 715 件の口コミ中 31 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

DAISUKE

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ベッドが最高に良かったです。ラスベガスへも車で20分ほどで着きますし、遊んだあとはゆっくり静かにこちらの宿泊地で寛ぐことができました。また是非利用したいと思いました。良い思い出をありがとうございました。
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
大介さん、タウンプレイス スイーツ バイ マリオット ラスベガス ヘンダーソンが楽しいご滞在と、ラスベガスでの冒険の後にリラックスできる安らかな場所をご提供できたことを嬉しく思います。皆様の今後のご来店を心よりお待ち申し上げており、皆様の楽しい思い出作りに貢献できましたことを嬉しく思います。

2/10 (非常に不満)

tetsuji

2023 年 9 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
長期滞在に向いている。
メインストリートからは車で20分程度かかるが、近隣にレストラン、スーパーやサブウェイなどがあり、 長期滞在(車必須)には向いている。

8/10 (良い)

TOMI、JP

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
車ならOK
部屋はきれいで快適です。近くに食べるところがないので車がないと大変です。と

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とてもキレイでした
アメリカのホテルには出張でいろんなところに泊まってますが今まで泊まったホテルの中で一番キレイでした!

10/10 (非常に良い)

John Zhian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were gracious and helpful
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
John, thank you for your kind words. The team at TownePlace Suites by Marriott Las Vegas Henderson is thrilled that you found them gracious and helpful. We're looking forward to welcoming you back!

10/10 (非常に良い)

John Zhian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking the time to leave this wonderful rating, John! We hope to see you again soon at TownePlace Suites by Marriott Las Vegas Henderson so we can share yet another amazing experience!

10/10 (非常に良い)

nimia、ardsley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient and clean. Will stay here again
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Nimia, we're thrilled to hear that you found TownePlace Suites by Marriott Las Vegas Henderson clean and conveniently located. It's a pleasure to know you're planning on staying with us again. Your support is greatly appreciated by all our team members. We eagerly anticipate your next visit.

10/10 (非常に良い)

Jim

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are always comfortable!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Jim, it's wonderful to hear you always find comfort in your rooms at TownePlace Suites by Marriott Las Vegas Henderson. We appreciate your five-star review on Expedia and look forward to welcoming you back for another comfortable stay.

10/10 (非常に良い)

CRAIG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There people were awesome.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Craig, it's wonderful to hear that you had an enjoyable stay at TownePlace Suites by Marriott Las Vegas Henderson. Thank you for highlighting the great service provided by our team members. We aim to provide top-notch service and appreciate your kind words. We hope to have you with us again soon.

8/10 (良い)

Kassandra

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was good
2024 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for the 4-star rating, Kassandra!We are delighted to see that you had a wonderful time at TownePlace Suites by Marriott Las Vegas Henderson. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 (非常に良い)

Frank

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was minutes to stores and food. Nice neighborhood and not far from sites.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Frank, it's wonderful to hear you enjoyed the convenient location of TownePlace Suites by Marriott Las Vegas Henderson! We're pleased that the nearby stores, food options, and points of interest added value to your stay. We're looking forward to welcoming you back soon.

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good staff support.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Linda, it's wonderful to hear your feedback regarding the high quality of support you experienced at TownePlace Suites by Marriott Las Vegas Henderson. Our team members will be thrilled to know they contributed to making your stay enjoyable. We hope to serve you again soon.

10/10 (非常に良い)

Ashley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not on the strip but very close, easy access from interstate. Quiet and free breakfast!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Ashley, it's wonderful to hear you enjoyed your stay at TownePlace Suites by Marriott Las Vegas Henderson! We're glad the convenient location and quiet atmosphere exceeded your expectations. The complimentary breakfast is indeed a hit with our guests. We sincerely hope to welcome you back in the near future for another remarkable stay!

8/10 (良い)

Allison

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked how close we were to things and how friendly the staff was. Overall great experience
2024 年 3 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Allison, thank you for your uplifting feedback. At TownePlace Suites by Marriott Las Vegas Henderson, we take pride in our convenient location and we're delighted that our team members were able to enhance your stay. We hope to provide you with another exceptional experience on your next visit!

10/10 (非常に良い)

Luis

everything good
2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 29 日)
Luis, it's fantastic to know you had a pleasant experience at TownePlace Suites by Marriott Las Vegas Henderson. It's rewarding to learn everything met your expectations. We hope to welcome you back in the future. Safe travels!

10/10 (非常に良い)

Jasiveire

2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Jasiveire, it's wonderful to know you had such a great experience at TownePlace Suites by Marriott Las Vegas Henderson. We trust everything met your expectations and look forward to the pleasure of welcoming you back. Safe travels till then!

8/10 (良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cozy
Small room but overall clean and comfortable.
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 22 日)
Christine, it's wonderful to hear that you found comfort within the compact size of your room at the TownePlace Suites by Marriott Las Vegas Henderson. Our team members are committed to maintaining the cleanliness that you appreciated. Your feedback, supportive yet informative, is greatly appreciated. Thank you and we hope to welcome you back soon.

10/10 (非常に良い)

Candace

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 21 日)
Candace,It's wonderful to see you had a fantastic stay at TownePlace Suites by Marriott Las Vegas Henderson. We appreciate your perfect rating and hope to welcome you back on your next trip to Las Vegas. Thank you for choosing our hotel.

6/10 (普通)

Scott、Port Townsend

出張
気になった点 : 設備とサービス、施設のコンディションと設備
Absolutely unacceptable - and not revealed until check in - that there is an additional 15 dollar fee per day for parking your car. This isn't the Strip nor anything other than the regular hotel parking lot.
2024 年 2 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Scott, we understand your concerns regarding the parking fee. Our priority is to ensure transparency in our services and we regret the miscommunication. Although the fee is a common practice in many hotels, it's unfortunate this caused you inconvenience. We hope you will choose to stay with us again and have a more comfortable experience.

10/10 (非常に良い)

Harpinder

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Harpinder, we're glad to hear that your stay at the TownePlace Suites by Marriott Las Vegas Henderson was superb. We appreciate your support and hope to welcome you back in the near future. Your satisfaction is our highest reward. Safe travels!

10/10 (非常に良い)

Latrice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful Stay
Wonderful stay. Staff were friendly and the rooms were very clean. Hotel was very quiet during my whole 5 day stay . Only thing that was negative, was the bed. It was very uncomfortable. They need to invest in soft beds. Overall, everything was a 10 would stay again, if they upgrade there beds.
2024 年 2 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Latrice, it's wonderful to hear you enjoyed your stay at TownePlace Suites by Marriott Las Vegas Henderson, valuing our clean rooms and tranquility. We're thrilled our friendly team members made a positive impression. As for your feedback about the bed comfort, we'll certainly take it under consideration. Looking forward to welcming you back on your next trip.

8/10 (良い)

Steven

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A comfortable stay
I was surprised that housekeeping installed a shower curtain that didn't reach the tub, making the morning shower a bit tricky. The more significant reason for a four-star rating was the arrival of the waste service to empty the dumpsters outside our windows at 6:00am.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 5 日)
Steven, we appreciate hearing about your stay at the TownePlace Suites by Marriott Las Vegas Henderson. We understand there were concerns about the bathroom setup and early morning noise disruptions. Our maintenance and operations teams will certainly review these points to ensure better experiences in the future. Thank you for sharing your feedback, as it aids us in our commitment to continuous improvement.

8/10 (良い)

Erik

良かった点 : スタッフとサービス、客室の快適度
A little too expensive for the quality of the hote
The place wasn't terrible but for what I paid for, the quality of the hotel could have been a little better. It felt rundown and oddly small despite the fact that it was big. It's very difficult to describe. However the staff was nice and my bed was quite comfortable.
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 1 日)
Erik, thank you for choosing to stay at the TownePlace Suites by Marriott Las Vegas Henderson and taking the time to leave feedback. We're glad to hear our team members made a good impression and that you found your bed comfortable. Meanwhile, we've also noted your comments about the overall accommodation and assure you that we're consistently making improvements to better meet our guests' expectations. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 (非常に良い)

Mimi

良かった点 : 清潔度
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 30 日)
Mimi, thank you for choosing TownePlace Suites by Marriott Las Vegas Henderson. It's rewarding to know that your stay was top-notch. We strive to make all of our guests' experiences memorable and it seems we've done just that in your case. Looking forward to welcoming you back during your next visit!

2/10 (非常に不満)

Nena

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed in this hotel before, but now there was dirty bathtub, bath sealers on the bathtub floors. There was broken pullout bed, and stained carpet. I thought at first maybe it was just that room but it was not. The staff place unauthorized fees on my card. Besides lying about hotel policy. Never again!
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 17 日)
We appreciate your feedback, Nena.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.

10/10 (非常に良い)

Shaunna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 16 日)
Shaunna, thank you for choosing to stay at TownePlace Suites by Marriott Las Vegas Henderson. We're thrilled to see you had a great experience! We hope to welcome you back on your next visit to Las Vegas.

10/10 (非常に良い)

Hrant

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 8 日)
Hrant, it's wonderful to hear that you had a fantastic experience at TownePlace Suites by Marriott Las Vegas Henderson! Thank you for choosing us, and we look forward to your next visit.

10/10 (非常に良い)

Tatiana

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was fine, service nice, breakfast was included and it was Ok.
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Tatiana, it's great to hear that you found everything in order during your stay at the TownePlace Suites by Marriott Las Vegas Henderson. We're glad you appreciated our pleasant service and complimentary breakfast. We appreciate your feedback and hope to see you again in the near future.

10/10 (非常に良い)

Camela

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 8 日)
Thanks for the perfect rating, Camela!We're pleased to hear that you have fully enjoyed your stay at TownePlace Suites by Marriott Las Vegas Henderson, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 (非常に良い)

Khalid

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 4 日)
Khalid, it's wonderful to hear that you had a fantastic time at TownePlace Suites by Marriott Las Vegas Henderson. We appreciate you taking the time to rate us and we're thrilled to see we met your expectations. Your feedback serves as encouragement to our diligent team members. Looking forward to welcoming you back on your next visit to Las Vegas.

8/10 (良い)

Emily

良かった点 : スタッフとサービス
5 day holiday vacation stay
5 night stay for a holiday trip to Vegas. This hotel was away from the strip which i loved but not so far as to be inconvenient. We used it as a base camp for our visits to area 51, Hoover Dam, Lake Meade and the MOB museum. We loved the location, very convenient to the highways and area seemed very safe. Property was clean, and common areas seemed well kept up. Pool looked great, but it was December weather so we did not use it. Rooms are comfortable, but lacking a full length mirror, and the sitting chair in the room is flimsy and sinks in so much as to be uncomfortable. Bed was great, shower and bathroom good, but my husband did have to pull a nasty hair clog out of the shower drain in order for the water to drain out. Did not anticipate having to request daily housekeeping, and 2 of the days were holidays so no housekeeper available. The included breakfast was nothing fancy, but enough selection to keep you fueled until lunch. Overall, a great stay with very little complaints, and I'd consider booking here again in the future if the need arises.
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Quentin、Syracuse

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Thanks, Quentin! It's outstanding your time at TownePlace Suites by Marriott Las Vegas Henderson was fantastic. We can't wait until your next visit!

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place for an extended stay!
2023 年 12 月に 7 泊滞在

10/10 (非常に良い)

Denise

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在

8/10 (良い)

Patrick

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 4 泊滞在

8/10 (良い)

Sally

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a very nice hotel, convenient to I-215, Green Valley and the airport. The staff, especially Lamar at the front desk, was friendly and helpful. My only complaints were that there was only one mirror in the room so it was hard for 2 people to get ready at the same time. Also the toilets were very low. Not really adult size so hard for older adults.
2023 年 11 月に 7 泊滞在

2/10 (非常に不満)

gary

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This was such a disappointment compared to the other location about 10 miles away. I thought I selected the Las Vegas location instead of this very old unclean outdated facility. The breakfast options were limited, a very small tv , no pull out bed, old usb connectors and the horrific list goes on.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Francis、Kingwood

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent experience
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Nanete

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly and made us feel welcomed. The rooms are spacious, was great for traveling with pets.overall a great place!
2023 年 11 月に 3 泊滞在

8/10 (良い)

Vicki

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 1 泊滞在

6/10 (普通)

Kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス
The hotel was fine for our needs. Would have preferred breakfast to start a bit earlier since we had to leave early each day. And I was surprised by the $15 a day for parking on the premises. A bit excessive!
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Marissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a great stay at the hotel. The check-in process was seamless, and the staff was friendly. Our nieces thoroughly enjoyed the pool and hot tub. Breakfast was a hit, and the friendly smiles made it even better. Overall, a great experience!
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

marilu

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome place to stay.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Luke

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great they Natalie was very helpful she helped with transportation and made it easy to understand
2023 年 10 月に 7 泊滞在

8/10 (良い)

Samantha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable and Convenient
Pros: VERY comfortable beds., convenient complimentary breakfast every day of the week that had something for everyone, TV in every room, clean Cons: Thin walls, Housekeeping was only available once during our 2 week stay Overall would absolutely stay here again without hesitation, was a very convenient and comfortable stay!
2023 年 10 月に 13 泊滞在

8/10 (良い)

Llewyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was clean and well kept. The staff was friendly, pleasant, and helpful. I had a 4-day stay and there was no evidence my room was ever cleaned or received fresh towels, despite a sign in the room stating that towels not re-hung would be replaced. It wasn't a problem for me however, since they had enough towels in the room and I stayed there alone.
2023 年 9 月に 4 泊滞在

2/10 (非常に不満)

Bernadette

家族旅行
Our booking was cancelled the day of our arrival due to a pipe breaking and water damage to our room. The front desk gal was exceptional in that she offered us beverages and chance to sit and call places to stay. She did the same. We booked a place further away than we hoped from our planned activities but it was a great hotel. As we finished all the confirmations with the 2nd hotel, the receptionist actually found a hotel nearby but we had already booked our reservation. The new hotel was twice the price but because we booked through Expedia with hotel booking protection, we should receive the difference back. So, I cannot really evaluate the hotel other than the receptionist was exceptional.
2023 年 10 月に 3 泊滞在