「Very nice and comfortable hotel in a beautiful and peaceful location in Switzerland. The room was clean, the staff were friendly, and I really enjoyed my stay. Would definitely stay here again!」
「The staff were kind and polite, and the rooms and balconies were clean. The weather was nice, so the view from the room was amazing. I also liked the cheese and ham at breakfast. If I come to Switzerland again, I'd definitely like to stay here again.」
「I had a little bit of trouble in getting the reservation number in a timelymanner, which was necessary to activate the Bern "welcome" card, which is different from the Expedia one. Butafter a couple of requests, I got it over a phone call, just before getting on a tram, so no problem after all, but maybe for some people it might be stressful to ask many times, so it might be better if you could provide the number more systematically (a friend who stayed at a different hotel received it...
「La gentillesse et le sens de l'accueil du personnel méritent déjà à eux seuls 5 étoiles! Et tout le reste est également parfait. Merci beaucoup pour cet excellent séjour.」