ラグーナ ウェスト レイクサイド ホテル

「Location is not good and restaurant and super market is not near the hotel .」

「The whole experience was amazing. The staff was great ans let me know everything about the property and where to park. The room was very clean and the ac was already running to have it cool once I arrived. I will definitely be staying here again.」

「I was bitten by a bug of some sort at my stay here and I was also found used q tips in the closet area as well. Friendly staff, though.」

「ホテルはきれいで、サービスも良かったです。サクラメントで泊まったホテルの中では、かなり良かった方です。 周辺にレストランもあって、便利です。」

「Very clean. Comfortable bed. Quiet. We would have liked a microwave in the room because we order food and couldn’t heat it up. Other than that it was great.」

「部屋が広く、設備も全体的に新しかったです。無料の朝食は非常に充実していました。」

「Both rooms were filthy! Walking barefoot and you end up with nasty dirt covered feet. They did not stick to the cleaning schedule and only did a single "full clean" which apparently for them is replacing sheets. Floors were never cleaned and always filthy. They completely skipped doing trash and towels in one of the two rooms and constantly never replaced things like the ice bucket liner, cups, and tissue paper. The toilet paper dispensers in both rooms were broke and the rolls kept falling...

「Stayed for 10 days. Room was generally clean (one stain on floor). The beds and bathroom were great. TV allows you to log into certain streaming services. Internet sometimes cuts out but is fast. Fridge and microwave in room. There is guest laundry but we didn’t try it. Gym looked good. Breakfast was great, lots of options! Pool and hot tub were nice! Close to a diner, BK, and gas station. Staff were friendly and helpful. Issues that arose were dealt with swiftly (ex. elevator out of order)....

「シャトルバスがありますが英語で呼ばないと迎えに来てくれません。空港案内の方がとても親切です。 ホテルのスタッフの対応も親切です。Google翻訳大活躍でした。カルフォルニアの人はゆとりがあるのか親切です。でもみんなゆっくりなので空港は気をつけて早めに行かないと乗り遅れます。」

「Clean」

「In need of maint...shower door won't stay closed...bathroom door doesnt latch...toilet paper holder loose and roll drops to floor whwn its touched...lobby floors dirty with streaks, drips and smudges. Not up to Hyatt standards!!」