Find all hotels by Hilton Hotels in Laguna Niguel, CA from ￥20,243

"The guests were friendlier than the staff. None of the staff we ran into couldn’t be bothered with a nod - much less a smile. Only person that was friendly was the lady at the check in desk. The whole building is old and run down. Stains in the bathtub and bathroom floors. Faucet was leaking. The whole place needs an update and remodel. Kept getting kicked off wi-fi. Continental breakfast did not include hot eggs. Just cold boiled eggs. Good thing there were 2 restaurants across the parking lot. I wouldn’t stay here again. "

"The good reviews have me mystified! The room was one of the most uncomfortable I’ve ever stayed in. The property is incredibly dated and in desperate need of refurbishment. The bathroom layout is plain dumb. Nowhere to hang towels. , let alone swimsuits. There is no place to hang a hand towel so it’s damp all the time. We were next to the swimming pool but couldn’t dry our wet swimsuits. The front desk staff were apathetic at best. No offer to help with bags and no elevators for bags. Not sure what the $40 per day resort fee paid for besides towels but seemed a bit excessive for just towels. Awful experience and we couldn’t wait to leave. "

"The property was clean and staff was friendly but the bed was way to soft, I didn't get any sleep. I would return if they changed the mattress to something a little firmer"

"A little mix-up with our rooms, but front desk staff very helpful and had things sorted out quickly. Grounds well kept and kids had fun at the pool."

"Clean spacious room. Nice shower. "

"The hours for the pool sucked, 8am to 9pm. The pool was supposed to be heated but was cold. The breakfast was ok. We were given bracelets so they knew we were guests. I guess their breakfasts have be crashed. The cleaniness of the hotel was not good. My baby's knees were dirty from crawling around the room. I regular clean my house daily. I don't even deepclean my house no more then 2 times weekly and his knees are never dirty. The bodywash wasnt filled up when we got in the room, like they forgot to refill it. When i asked for a refill, they said they didnt have anymore. And gave us bar soaps. The beds were terrible, very uncomfortable, by the second night my whole body was aching. "

"Was disappointed in room cleanliness. Desk chair was ripped, dirty and needs to go in the trash. I was quite shocked that management would leave a chair in that condition in the room. The toilet did not flush well. I would not recommend or stay there again. For the price we paid it was very disappointing. "

"This was our sleeping quarters while visiting atea friends. Clean, comfortable room with updated furnishings, moderately priced. Great value for the $$."

"Very dirty police and people drunk screaming "