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「Good」

「Beautiful home, ensuite washrooms were blessed because of sharing with other guests. The breakfasts and snacks were delicious as well, lots of selection. Comfy beds, its was quiet, we didn't find out about the beautiful backyard and balcony until right as we were about to leave otherwise we would have liked to hang out there for a bit to relax. If we ever find ourselves needing to be in the area overnight we'll definitely be staying there again!」

「Friendly staff. Straight forward room, microwave and fridge. Clean. Served a tasty coffee in the morning and had bananas and granola bars out. Gorge Family Restaurant is one minute down the road as is Tim Hortons and McDonalds.」

「Nothing unique...just a basic hotel room... clean sheets and nothing falling apart, so it was ok for a night. Didn't try the breakfast this time...but had it before, and its super basic.」

「Dear Hotel Management, I am writing to formally report a serious cleanliness issue in Room 222 at Holiday Inn Express & Suites Waterloo – St. Jacobs Area. When I checked the bed, I found that the bed sheet was extremely dirty and had multiple blood stains on it. This is unacceptable and raises serious concerns about hygiene and cleanliness standards in the room. I was informed that Kyle was responsible for cleaning the room. I kindly request that this matter be properly investigated, as this...

「Good staff」