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「Lovely quiet location, fabulous staff and food, comfortable and roomy rooms and close to towns and the river Tyne. We’ll be back again next year. 」

「Superb hotel with excellent service, facilities and food. I would thoroughly recommend staying here. 」

「This hotel is so nice. I want to stay here next time.」

「Had a lovely relaxing time with my girlfriend and her husband, room was so clean and had everything we needed, absolutely loved being able to log into Netflix on the tv which was a great size. We were checked in by a lovely young man who also served us our food, he was very attentive and even brought us extra sides for our burgers. Exceptional service from a lovely lady who served us breakfast and made sure we had fresh coffee immediately, she was also fantastic with all other customers. We will...

「The staff were the star of the show, on every interaction we had with them the were friendly and couldn't be more helpful. If you are doing Hadrians Wall Walk, this is the place to stay in Wylam / Heddon on the Wall. 」

「This Hotel is old but workers are nice friendly and kind. 」

「V close to centre/quayside. Modern rooms and friendly staff」

「Nice and clean room very close to the AirPort, was perfekt. 」

「Perfectly clean room, lovely staff, highly convenient for Metro Centre, Newcastle, and surrounds. Breakfast more than adequate; no sensible reason to stay elsewhere unless one has different aspirations.」

「good!」

「Very nice, cozy hotel with friendly staff and excellent amenities. Within an easy walk to Metro and local attractions like Jesmond Dene. Highly recommended! 」

「中央駅やコーチステーションから少し歩きます。 バーやカフェが集まる賑やかな所に位置していますが、部屋の中は静かで清潔です。 難点だったのは、シャワーのお湯が出なかったこと。40℃以上にレバーを回すことができず、かと言ってそれが40℃のお湯ではなくとてもぬるくて時々水にもなり、かつちょろちょろとしか出なかったので、真冬の時期に辛かったです。」

「Reception check in and departure colleague’s lovely and room was quiet and spotless.」

「Great hotel very modern and clean, with a touch of luxury 」