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"This is a suitable hotel for a trip to Tokyo, especially if you are flying in or out of Haneda (although the Narita Express also stops here) or taking the Shinkansen at the nearby station. You can get around to most places in Tokyo fine via one direct line usually, the room is tiny but no smaller than other similarly priced hotels in this area or most of Tokyo. There are better areas to stay at in Tokyo that are even more central, but if you are staying in Shinagawa, then this hotel is one of the best there. I will note that the breakfast buffet area is huge, one of the largest I've seen, with so many people. This can make it annoying when waiting in line or trying to get a certain item or even good table space, despite there being many tables. I actually preferred the North annex part of this hotel complex in a previous visit (listed on its own as Hotel N Tower) as it has its own smaller breakfast area, although the breakfast there is far simpler (business style breakfast) than the many options in the breakfast in the main hotel."

"Was a nice hotel, but outdated for the money. Plus every restaurant was overpriced for food nobody in the family wanted to eat. Pool outdoors was closed in May cause it’s “winter” they said."

"The room was beautiful, bed comfortable, high tech bathroom and the most amazing city lights view."

"Clean rooms, friendly staff."

"Beautiful hotel in the room was excellent"

"Very clean and good location"

"Rooms were great. Size was not too small. The staff were very nice. Room was clean upon arrival. Would highly recommend and definitely will be back next time I am in Tokyo. "