ケニアのアパート

「Communication was improved with my second booking, thanks to Mary Stellah who ensured my stay was smooth. Facilities were convenient, and clean, with great security. Andrew Matara and Evans Khamisi were very helpful during the check in and check out process.」

「Excellent, mais cependant il manque un climatiseur」

「My reservation was for a 1 bedroom.Got put into a 2 bedroom because the host falsely made available a 1 bedroom she did not have. I contact the host to inquire on an "extending my stay" through hotels.com again. The host does not respond. Rather, goes on insisting I must now move a different 1 bedroom unit after unpacking, having a fridge full of food that would need to be hauled to another floor of the building. She replies "I'm not doing you any favors" and starts sending messages in WhatsApp...

「Appartement propre et proche des commerces. Quartier calme.」

「We did not have the room. They had over-booke their accommodation and we ended up looking for a place to stay for the night and getting a refund from expedia. This was purely due to the season greed and they would take money from locals paying more and through out those booked officially as we would get a refund. very inconviniencing and would never book them again. Very poor customer relations 」