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「The staff are amazingly helpful, polite and friendly. They made us feel incredibly welcome despite our very late arrival. The waterhole, good and service are great and this has been our experience in Kenya so far. Love the overnight buzzer system which alerts you based on number of buzzes as to which animals have arrived at the waterhole The Ark needs new windows and the shower takes a while to warm up. It is cozy though with the big log fire and the thoughtful provision of hot water bottles...

「L'hôtel est idéalement situé, dans un endroit calme entouré d'arbres et de fleurs, tout en étant proche du centre-ville et des lieux à visiter. L'accueil est chaleureux, les services sont excellents, et l'établissement est bien entretenu et propre. Même si nous n'avons pas pu profiter de la piscine pendant quelques jours en raison d'une panne, l'hôtel a fait un geste commercial en nous offrant un petit-déjeuner. La piscine a été rapidement remise en service, parfaitement entretenue et agréable....

「Tolles Personal und tolles Angebot an Aktivitäten. Zimmer für einen kurzen Aufenthalt in Ordnung 」

「Very well run and managed property with extremely friendly staff and owners」

「初回のアンケートで既述。 なお、トイレの明かりが2つとも点かなかった。 レセプションのスタッフの対応は良かったが、一部のスタッフに問題あり。工事中でやる気がないのなら、客を呼ばないで欲しい。 部屋の狭さはたいして気にならないが、せめて椅子を一つ置いて欲しい（机は無くてもよいが）。」

「It’s impossible to find fault with our stay at Mutara Camp. Our party of three had a car accident on the way, and Dido and Lilomo drove out at night to Rumuruti to pick two of us up - an hour each way on bad roads. The chef had stayed up to cook us a hot meal when we arrived after 11pm, which was very welcome. That level of service was maintained throughout our stay and Dido even helped our son navigate his way through the bureaucracy of the crash. All without knowing any of us beforehand. The...