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"Perfect hotel for a stay in Matsumoto, parking is next to the hotel, rooms are large by Japanese standards and the cafe on the ground floor has a very varied breakfast for Y1200... you may have to wait a bit to get a table as it's popular. "

"Helpful staff and comfortable and clean room."

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"Great place"

"Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn"

"I loved the Onsen especially the outdoor Onsen with stone sides (on top floor and well fenced). The laundry worked well. Breakfast was excellent although the breakfast room is a bit cramped. Room was large by Japanese standards and comfortable. The free treats and bedtime noodles are great. Overall a lovely stay. "

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."