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The staff was excellent. They went out of their way to be helpful.

We absolutely loved Yamate Inn. The staff was very friendly, the room was decent, and it’s in a great location; lots of neat places along the street on which it lies. If we return to Kofu (likely) we will definitely seek it out again.

We showed up early (2 hrs) and the staff was still able to accommodate us and hold bags. We got lucky in this…wouldn’t recommend planning for it. This is a small hotel (possible four rooms) but a fantastic value and comfort. The staff member was very polite and spoke good English to help us enjoy our stay in Kofu. Thank you!

All great! Wish they were public so I could invest. They are doing a great job in all areas!

Each room is an individual stand-alone container. Brand new facility and very clean/spacious for Japanese standard room. Cool thing is 7-11 is located immediately across the street (30 metres away)

The staff was incredibly nice and the incl. buffet breakfast and omakase dinner was excellent. The in room private onsen was very nice with views of Mt. Fuji. The nightly drum show was a nice touch. 10/10 recommend!

Can be better when it is asked to provide an itemized record. It was declined since I have pre-paid all the charges.

Very comfortable hotel to stay

It was very fun to be so pampered and taken care of. As soon as we arrived, the staff were there ready to pamper us. One of the ladies spoke English, and was very helpful in navigating our first stay at a Ryokan. Dinner was very fun. The onsens were an exciting new experience as well. We thoroughly enjoyed it.

The hotel is lovely. The room with the Mt.Fuji view was big with a couch & chair from which we could view the mountain to our heart’s content. The shower/bath was large and comfortable. The beds were firm. The room was clean. The staff was accommodating. Fuji-Q amusement park is next door, but there was no noticeable noise in the hotel. 7-11 is on property. There are multiple options available for food. Our only complaint is that the transportation options from the rail station were not...

They sweet and very helpful

A unique experience! Comfortable, very clean, and the staff were very hospitable. The onsen were very relaxing. Most notable was the food—absolutely stunning presentation and very interesting (we are new to Japanese food). The ryokan is on the quieter side of town but it’s still possible to walk to the attractions, especially on the path beside the lake.