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"Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town."

"Amazing stay. Old hotel but very cozy. Breakfast was average- they had lot of variety though. For the price, it was ok. We were 4 staying in one room and didn't really feel that it was too congested. Lounge is extremely cozy after a day on mountains. They have a dry room which is great use for skiers. Onsen is awesome especially the one outside. We were using it every day. Must try dinner buffet especially because it comes with unlimited drinks, food was ok. But worth the price, i think. Staff are super friendly and accommodating. Location couldn't be better- you can literally ski in ski out- although we did get a bit lost on the slopes trying to find the lifts closer to the hotel. That was mainly because we started skiing from gondola area which is only 5 mins walk away- just because we had to buy the tickets on day 1. Woody's rental shop is also very close by so it became very convenient with rentals and stuff. Just be very careful while driving your car out of the car park in snow as it was very slippery on the end of carpark before you hit the main road."

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"I have never had a bad stay at this hotel. I’ve visited this hotel 3 times since July of 2025. This last stay I had mistakenly hit the button for Single Smoking Room. When I discovered my mistake, the front desk staff quickly sorted me, and didn’t charge extra for a double room Non Smoking! The restaurants here are also delicious!"

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "

"Excellent place and will come back again "

"Excellent service and the food is amazing. A must stay!"

"Great oasis in the mountains with great service and food "

"It was close to Hakuba 47. The people were nice and very helpful."