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"Very helpful and friendly staff at the counter, who took time to explain the facilities available at the hotel in English. Room is spacious and clean, breakfast spread is great."

"The hotel was beautiful and the onsen was amazing!!!"

"excellent hotei in all aspects. nice and comfortable room, bathroom and breakfast."

"Nice Hotel in Matsumoto with a fantastic location. The cleaning and amenities were spot on. The front desk was of particular note and very helpful."

"The staff were very helpful, beyond the expectations even with the language barrier they try to help out. Clean hotel and quiet. I would recommend to stay in this hotel "

"Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc"

"Nice"

"I stayed at this hotel for the Norikura HC event. The hotel prepared a very early breakfast for the visitors. It was very nice. But there was one thing that was disappointing. It was parking problem. When I checked-in, it was already full, so staff let me know 2nd/3rd parkings. But map was so complicated, that's why I tired to look for them. If the problem is releafed, I'd like to stay (at 2025 Norikura HC?) again."

"Great location in Matsumoto and very helpful staff. Would recommend!"

"Great stay"

"Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff. "

"Great spot, highly recommend!!"