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"Nice hotel."

"Nice and helpful staff. Very nice breakfast"

"nice hotel with great stuff. "

"Renovated hotel"

"Great"

"We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance. "

"All visitors must take a day or two and stay at the visitor center, they offer lots of activities and the staff is great. Overall a full package."

"This place was cool, and had an emphasis on Americanism, with President roooms including a JFK room. It was really nice to experience! We noticed lot of school kids stayed in the hotel, probably for the American historical context, or that it was just right by one of the main train stops. Either way, the people in this area are all so nice and friendly, way more thab the big city of Tokyo. Genuinely enjoyed our stay around this place, and there's a ton of food options nearby, including a giant mall. The room we stayed in was pretty big, and the hotel staff are very helpful! Definitely reccomend staying here to explore the area, and to go visit Otsu and Koka Ninja House which isnt far from this hotel."