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"Good location and access to public transport "

"What’s more convenient than stepping off the train and into your hotel? Beautiful facility, larger than standard room size, and the whole place smells like their amenities do, of fragrant Darjeeling tea! Loved it."

"Loved our stay at this hotel! The bathing facilities and free amenities were probably the highlight of my stay. You can check how busy the baths are via the hotel tv in your room, so that was helpful in deciding when to go. Free late night udon and free after bath popsicles/yogurt were a nice plus. There's also a welcome dessert in your fridge when you arrive! I really enjoyed the manga library they have in the 'cooldown' room outside the baths. The location was also great since it was near a lot of the things we wanted to see and do in Kagoshima. Only complaint was that the room didn't have enough charging outlets or USB outlets, but it didn't effect my overall enjoyment of my stay. Would stay again and highly recommend! "

"The stay was wonderful. The customer service is spectacular and a lot of people spoke english. Their hot springs are immaculate and provide you with a spa like experience. Although they don’t sand springs at the property they provide shuttle that take you there and back. The pillows are a bit uncomfortable and the store doesn’t really have any heatable food. We had to walk to the nearest convenience store which was about a 10 minute walk."

"A very good hotel. A most wonderful experience. Room was comfortable. Onsen was awesome - the size and the space. Sand bath was an interesting experience - quite fun to do as a family. The highlight was the kaiseki dinner - delicious. "

"Loved this place!! The property is immaculate!! The staff are so very POLITE and PROFESSIONAL!!"

"Great place! Flexible staff accommodated my booking mistake"

"Good"

"Front deck, sand bath and housekeeping staff provide good services. "