「Overall it was very good. There really needs to be a bedside light as I had to get out of bed to switch the light off. A door stop for the balcony door would also be useful.」
「The accommodation was very homely, and having home cooked breakfast was a lovely touch. Walking distance from the local shops and train station made it very convenient to get around and get what i needed on a daily basis. Highly recommended and will visit again.」
「The hotel is lovely. Lots of little touches in the room and excellent service from all of the staff. The pub is perfect. Great service, great food, lovely beer garden and beautifully decorated. It’s the kind of pub/hotel you want as your local. 」
「Safe destination for solo female traveller visiting Hampton Court Palace. Staff very friendly & helpful. Excellent breakfast. Will be back next year. Thank you. 」
「Minutes from shopping, 10 min walk to train station, 10 minutes to Ted Lasso Pub, Richmond Park 15min walk. Great central location.
Very Posh, loved the heated bathroom floor. Breakfast was wonderful, worth every pence (penny).
Room is UK sized so if you are expecting a large North American hotel room remember UK and European rooms ain’t that. Our room had a queen bed but still didn’t feel cramped.
I struggle to think of a negative if only to add some legitimacy to my review but can’t...
"It was terrible - on first day, we ordered crib and the staff brought a folded baby crib and she said she did not know how to set it up and simply left it there. When we asked if there was a blanket for the crib, they said there wasn’t one and that a staff member would take care of it the next day. Unfortunately, that night the infant fell out of our bed because we could not use the crib. Even the next day, the crib was still not set up. We went to the front desk again, but even after a couple of hours, no one brought anything. Eventually, the staff brought but he claimed he had delivered it to the wrong room number. On the third day, the room was not made up at all. This was by far the worst experience we’ve ever had, and we will never stay here again."
