"スタッフさんがとても親切だった。"

"Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains."

"Great staff and hotel. It was in a great location to restaurants and Matsumoto castle as well "

"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"Stayed for one night in Matsumoto while doing a round trip on a JR East pass. The hotel isn't too far from the station, they even offer a free shuttle. The hotel is somewhat aged but very well kept, with great level of service."

"Old Showa style minimalistic ryokan, but the room for 5 was spacepus (double room) and the tatami beds and beddings arw comfortable. Self-service to put the futon (which was no problem for us). Power plugs and Wifi were abundant. We were fine with steps but for eldery or disabled it may be a challenge. The hot spring bath was nice. The temperature may be on a hot side but i think it is pretty standard. The tub was indeed made of wood (I assume hinoki).The place seemed to have a fair number of...

"Great breakfast. Close to train station and Matsumoto Castle. "

"Conveniently located close to the train station. Breakfast was amazing, the in-house onsen was delightful."

"Room was large and staff were extremely accomodating throughout our entire stay. Overall and extremely enjoyable experience!"

"excellent hotei in all aspects. nice and comfortable room, bathroom and breakfast."

"No kitchen tools in the room with kitchen."

"Property is close to Hirooka Station for easy commute. Great and lovely staff. Food was superb"

"Really old school place, we had it to our selves for our three nights. The breakfast is worth it. The Onsen is fairly dated and there are some places that would require removing the cobwebs."

"Very friendly staff who spoke English which was very helpful. Laundry facilities on site. Breakfast was affordable with lots of options for a small hotel. Excellent location within a few minutes of the train station. "

"Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn"

"Beautiful little place, run by sweet and helpful people. Great kitchen area too."

"Great property. Fantastic location with attentive staff and wonderful breakfast buffet. I highly recommend this hotel and the town of Matsumoto "

"Clean well located place to stay."

"値段が安いが、安い分寝る以外のサービスは期待出来ない。"

"Great hotel in amazing location. Highly recommend!"