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"Staffs are so helpful and kind. Tatami room is really uncomfortable for elderly people."

"Great location, clean spacious rooms!"

"Very nice hotel, loved the breakfast"

"Good atmospheric rooms with wide view over the city."

"Nice place with a wonderful view"

"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"The staff and meals were outstanding"

"Room was updated and clean. The staff were very helpful and pleasant."