Find all hotels by Four Seasons in Honolulu, HI

"I stayed at this hotel recently and had a mixed experience. On the positive side, the room had a really nice ocean view, which was definitely the highlight of the stay. However, there are a few things that need attention. The room itself could use some updates, especially the electrical plugs, which felt outdated and inconvenient. The guard rails around the property also looked worn and could use a fresh coat of paint. One issue that stood out was water leaking in front of our door, which made the area feel unsafe and poorly maintained. On top of that, parking is quite expensive at $48 per night, which adds up quickly. Overall, the view was great, but the maintenance and extra costs took away from the experience."

"Very convenient to Pearl Harbor Memorial. Breakfast was quite good. Staff very helpful. Room had a musty smell. The property is a bit dated and needs refurbishing. "

"I have always had a great stay. Just this visit, my room smelled of heavy cigarette smoke. The housekeeping staff came and deodorized the room which didn't last. I now wonder if rooms are cleaned thoroughly after each stay."

"The hotel was great, the location was amazing. Short walk to the beach. Only issue was limited parking and slow elevators"

"Clean"

"This is a great property for beautiful views. While on the property, there was construction near the front door . They do not have shuttles from the airport to your hotel room unless you pre arrange. They do not receive you with Leis. The tiles from the pool were falling off, the paint near the pool is chipping. The coffee is really good. In my room there was multiple markings along the walls. House keeping does not clean properly. You only get your rooms bedsheets changed if you ask. Room service has an automatic surcharge depending on how much you order. Location is key, near the Ala Moana shopping center. The rooms have a tub and a shower separately which is perfect for relaxation. One of the elevators was broken. The gift shop has great options. The restaurant was ok, the ribeye was really tough. The doorbell men are very helpful. The staff is really nice. You do not need a car at this property as everything near. Waikiki is very walkable unless you will be driving out to the north, but you can also use bus transportation or a trolley which they can help you arrange. Booking through this app will have you pay additional costs at the location for incidentals and room charges as well as resort fees. I expected this to be amazing but it falls within a 7 star hotel. Very basic and not worth the cost. "

" the staff was very nice, the hotel was in a very bad condition, with old carpets,very old curtains,and the mattress was very old and mushy. I would not stay there again!only redeeming factor it is 2 min from the airport."

"We had a view of the beach. Loved it. Due to the weather we couldn’t use the pool"

"Good"