「Checkin process was smooth and easy and the agent was very friendly and attentive. Room was clean and quiet. The courtyard area was a nice place to relax with some coffee. It was nice to stay in a full service Marriott with complimentary coffee and wifi. We had a nice chat with the engineer as well. We would stay here again. 」
「As with any Hampton I've ever stayed in, the facility was in good condition, service was fantastic, and the continental breakfast was great. I also enjoy the coffee they serve. Great experience all around! 」
「Hotel staff are so friendly and supportive. They are really committed to have guests feel comfortable. Convenient to go to University of Rochester as well as near to College Town.」
「There were prior used towels on the floor in the closet, so whoever cleaned the bathroom just moved the towels into the closet, which makes you wonder how clean the room is.
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「The service was excellent! We got a complimentary ride from the airport. Even though our flight was 30 minutes late, the shuttle driver waited for us at the airport. Then everyone was very welcoming offering free water bottles every day and also an apple when we were leaving early and didn’t have time for breakfast. Also, the food at the Erie Grill was excellent and included some healthy options.」
「Nice room and was very comfortable. However, we can hear people above us walking around which was super load. Breakfast was good too and the property was well maintained. 」
「Responsive service. Could have provided decaffeinated coffee. (I know that most think why bother, but I enjoy flavor.)
Great walkable location. Need to be able to climb two full flights of stairs.
A unique experience in a converted school. Cool vibe in the arts district.」
