ヘレンパーク周辺のホテル

「This hotel looks nice when first entering, but the room was simply mediocre. It was not very well cleaned. We had made a reservation for a handicap accessible room and was told upon arrival that it was over booked and they had none. Breakfast was less than optimal with the pancake machine being broken and also the yogurt machine not operating correctly. No staff seemed to care enough to fix it. But no means a 5/5 star hotel. I'm not even sure we would ever stay again.」

「Not a bad hotel for a short stay. The breakfast wasn't the best. Not a big variety.」

「Dirty hotel. Smelled bad, everything was broken and nobody cared.」

「For the money this place was worth the one night stay to get some rest. The place was very quiet and I everything worked, water was super hot. Just note that the property picture does not look like the entrance to to extended stay building...picture on Expedia is the "extended home" building and that was a little confusing.」

「When I arrived, the man at the desk told me he couldn’t honor my reservation because “a pipe broke” and he had no other room. I had to go to another town and try to find a room at a different motel late in the day. He told me if I contacted Expedia and told them what happened he would return my money through them. Expedia contacted the motel and they REFUSED to give me back my money! Don’t book with this motel. They are unreliable and dishonest. Why is such a lousy establishment even listed with...

「ダブルベッドで予約したが、初めシングル1台の部屋に案内された。部屋の変更をお願いし、ダブルベッドの部屋はsold outとのことで、キングベッド一台とカウチソファベッドの部屋になった。ソファベッドの寝具がかなり汚かったため、シーツと枕カバーを交換し、何とか5人で泊まった。トラブル後の対応は丁寧でした。」