ヘレンの格安ホテル

「When planing a trip there be sure to call the hotel and get any tips you can from the front desk…..they were very helpful for my trip due to timing arrival at Oktoberfest time……also got tips to getting out into traffic during the busy time……very helpful staff!」

「The room lacked detailed cleanliness upon arrival and even the following day after the daily cleaning. Upon arrival the bathroom floor hadn’t been detailed. You could see small pieces of debris. The following day after cleaning it was left exactly the same. Upon arrival the bathroom trash bin had the liner bag laying on the side waiting to be inserted. Then the following day the garbage in the same bin was not emptied. Lastly the pillows on the made bed upon arrival had been placed without...

「The check in process took way to long and the front desk was quite unfriendly. The room was gross. I first noticed the middle lock on the door did not work. There was a dirty towel on the back of the bathroom door. The ceiling was patched up and gross. There was mold all along the bottom of the bathtub and we had bugs(roaches) that were there. Just such a horrible experience. I would not recommend and really would like a refund from this property.」