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"All was great the bed was amazingly comfortable"

"Excellent staff"

"Saludos, Realicé una reservación con el personal de recepción al momento de mi llegada debido a inconvenientes con mi viaje. Sin embargo, no pude alojarme, ya que el personal de servicio al cliente me indicó que la reservación sería válida para el día siguiente. Luego de haber realizado el pago, se me informó que la reservación había sido cancelada por un error en la fecha. Han transcurrido ya dos meses y continúo en espera de una respuesta por parte de la gerencia respecto al reembolso correspondiente, el cual reclamé debido a que nunca pude hospedarme en las instalaciones. Agradecería atención y seguimiento a esta situación lo antes posible."

"The staff was very pleasant, professional and yet very warm and welcoming. The rooms /cottages were absolutely lovely with a wonderful southern charm in their decor, the extra touch provided in the furnishings and all the extra amenities too. Perfect cooling & heating unit that was very quiet and easy to operate, ceiling fans, USB plug ins for phone charging and a great TV with plenty of channels to suit everyone as well.The breakfast was a very nice array of hot & cold breakfast items to suit all appetites. "

"The room was clean and comfortable with all the items a traveler would need. There were a few concerns with the bathroom, including a towel bar next to the tub which kept falling off. It’s instinct to grab it to get out of the tub and it could present a serious injury if a person tries to use it to get out of the tub. In addition, the tub was very slippery which again presented the likelihood of a serious fall. Overall a lovely resort however."

"Property was dirty. Bottles and trash on roads. Tub had a broken drain plug that didn’t stop the water so had to leave water running while bathing kiddo. Downstairs people smoked cigs and weed multiple times called 3 times and all they did was give them a curtesy call. This continued over the 3 days with no offer to switch rooms. Overall property maintenance is lacking grounds could be kept much cleaner. Maintenance guy has plenty of time on his phone since we could watch him just hang out in the golf cart for hours in his phone while we were in the balcony"

"Great location; staff was wonderful "

"Good"

"Reserved a handicapped room. Arrived and the elevator was not working. Why have handicapped rooms on the 2nd & 3rd floor? Arrived at room 230 to find the toilet not working. The water had been shut off! House keeping got the water turned on. Only to find the fitting was leaking. Unable to fix so they provided towels. By 4:00 the entire room was covered in 1/2 water. Unacceptable! "