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"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"The staff was very nice and helpful. I would stay there again."

"Clean room and always a great buffet. "

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future."

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"from USA was really nice they treaded like family speaks English pretty well"

"Property is close to Hirooka Station for easy commute. Great and lovely staff. Food was superb"

"Awesome onsen facility and hotel meals! "