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"The hotel is in a great location. Across from the station. My room had a very distant view of Mt. Fuji. Bed was old and could use an upgrade. Breakfast had a good variety and the staff were helpful "

"The staff's response was good"

"breakfast was curated of local food, absolutely loved it. "

"Good"

"Good"

"Excellent location just a block behind the train/bus station. Free buffet breakfast that was actually good and varied each day. Free drinks throughout the rest of the day, including filtered water and hot drink machine. Downstairs common area is relaxing and well maintained. Room was large for Japan. You could comfortably open suitcases and still have room to walk around. Beds are also larger than other hotels. We booked 2 twin beds and they were also similar to a double size. Pillows are very flat though. "

"Nice quick check in and nice staff. Room was dated and small. There was a step up and down from bathroom that seemed a bit hazardous at night. Liked how close it was to Shinkansen station. "

"Great location!"

"Fastest elevator I've come across! My room was on the 39th floor..but it felt like i was on the 5th. Great view! The beds are firm. Just nice. I'll return. "