Find hotels near Hagenbeck Zoo, Hamburg from ￥9,945

"The overall stay was really great. What I was missing though was a straightening iron, which I ordered at the reception in the morning and which was never delivered. "

"Odd arrangement! Hotel guests are set up in a vacant part of an independant livining area in a senior home. Some Bolt drivers could not find the pickup/dropoff spot at the hotel/senior residence entrance. We booked a larger room/ apartment with kitchenette.. kitchen area was very small and cramped, behind a door.. awkward arrangement... feels like visiting a senior living complex."

"If you read my previous review on this hotel, you will probably be surprised that I returned. The management offered me their nicest room with the breakfast to try and compensate for my previous day. This room was clean, although two black towels were found behind a chair that were obviously nothing to do with the hotel. It was a bit weird sleeping in a round bed with the mirrors above it, one could only imagine that it was 1 way glass with camera above you filming 😬 the bathroom was still something out of the year 2000 and seriously needs a revamp, but my biggest grip, considering you are trying to impress and already disgruntled customer, was the heating did not work and the room was like a fridge. To be totally honest, your hotel is a complete and utter contradiction of itself, the outside of the property looks absolutely beautiful, the disappointment hits you like a tsunami when you walk into a room. All in all, highly disappointing and it would not matter if you offered me a week of free stays, I will not be returning. "

"This is NOT a HOTEL, it is a HOSTEL. It was only after talking to the manager that we got a “Self - Contained Room. I.e. The room had its own toilette. Coming back from shopping the car park was full. Had to park out front."

"The apt mentions it has a restaurant, but it closed during covid and hasn’t reopened. It does serve an excellent breakfast, but the restaurant isn’t open for lunch or dinner. I was there on an Easter Monday, and the majority of the restaurants in the area were closed for the holiday. I would not have stayed at the hotel if I had known the restaurant was closed. "

"All was very fine. The hotel is very good placed . The stuff is friendly and you get all you want at the breakfast. At Eastern all guests got a little bunny infront of the door, very nice. "

"Great room. Friendly staff. Only two EV chargers - they could benefit from having more these days. "

"Clean room"

"Für eine Nacht kann man dort mal hin"